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Customer Experience,
Retail & Commerce
March 26, 2020
Markies Spotlight: Mike Weissberg of Construction Specialties
Meet the Markies is a series that shines a spotlight on the individuals behind Markie-winning teams. This week's Meet the Markies features Mike Weissberg, Digital Marketing Manager at Construction Specialties.
Tell us about your current role:
I’m the Digital Marketing Manager – I help with our brand’s digital customer experience. If it’s something internet-related, I’m probably there.
How do you use Oracle CX solutions in your day-to-day job?
We’ve implemented Oracle Commerce Cloud for our eCommerce platform last year and saw some fantastic results – double the revenue year over year. We’re now implementing some additional upgrades – like account-specific pricing – and plan to promote the improved customer experience soon after.
What advice do you have for your peers in roles similar to yours?
Make it easier to do business with your company – your customers will reward you.
What is something that gets you excited about your job?
Solving problems and seeing results. As part of my role, I’m given the opportunity to experiment, iterate, and investigate. It’s fun to find interesting results – especially when something doesn’t work as expected.
What would winning a Markie Award mean for you and your team/ organization?
We’re heavily invested – in time, money, and resources – into our eCommerce and Oracle initiatives. This recognition would invigorate the team and illustrate that not only are our efforts paying off monetarily with our customers but acknowledgment by our peers for exceptional performance.
What is a fun fact about you?
I spent a night sleeping in the tent in the Sahara desert.
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The entire Meet the Markies series can be found here.
Missed the 2020 Markie Award finalists announcement? Check out the full list here.
Exceptional achievement comes with exceptional effort. I hope to see you around!
Kwadi