As the world recovers from the global financial crisis, the banking industry is faced with many challenges: rebuilding their reputation, new regulations, and retooling for growth mode. Banks need to be making the investments necessary to delight their customers, earn their trust, and win back business.
Join this live webcast with the Tower Group's Jim Eckenrode and Oracle's Dave Wright. They will offer perspective and insights into the current banking environment and provide practical steps banks should take now to create a continual feedback loop known as the Customer Treatment Engine. Attendees will receive the Tower Group White Paper: "Evolving Customer Relationship Management: What's the Next Best Action?" Register here