This post was written by JP Saunders (@JPSaunders), Senior Director, Solution Strategy at Oracle.
Are you fully engaged with your increasingly mobile and connected customers? Are you striving to deliver relevant, personalized experiences to ultimately create more loyal, profitable relationships?
In today’s evolving landscape, the expected customer experience has never been more difficult to deliver. Forbes noted last year that brands are expected to understand customer needs, their history, and everything from the way they engage to what they’ve done in the past. If one thing is clear, it’s that your business needs to deliver more relevant, personalized experiences to today’s customers in order to ultimately create more loyal, profitable relationships. How can you make it happen?
We asked Argyle Executive Forum to bring together leading customer service executives from Rogers Communications, Altisource, PNC Bank, and Shaw Cablesystems, to discuss how you can fully optimize your business’s engagement strategy across the digitally empowered customer.
Tune in to the upcoming webcast on Thursday, October 27th and learn about:
Speakers will include:
These industry experts will share insights and best practices gleaned from real-life experiences in customer engagement. We hope you’ll join us for this valuable webcast – mark your calendar, today!