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HTI is Fast and Flexible with Siebel CRM

Guest Author

Hughes Telematics, Inc. (HTI) leveraged the strong foundation of Oracle's Siebel CRM integrated with Oracle Contact Center Anywhere to quickly deploy a platform delivering innovative in-vehicle connected services for safety, security, convenience, diagnostics and infotainment.

In addition, HTI integrated other applications and business processes into the CRM system using pre-built Oracle Application Integration Architecture (AIA) solutions.

The result is an infrastructure to be fast and flexible:

HTI can now bring up new call centers within weeks, instead of months, and release new products and pricing models to market in days!

Click here to read more about the HTI story and here to learn more about Siebel CRM.

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