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How to Completely Transform Your Field Service Organization to Drive Results

Christine Friscic
Product Manager, Oracle Service Cloud

What are inefficiencies in your field service operations costing your business? What could a complete field service management upgrade do for your business? Brands such as Dish Network, Virgin Media and Essintial Enterprise Solutions have achieved some astounding results by modernizing their field service management operations.

Field service management has been traditionally viewed as a cost center for most service organizations. Today organizations are transforming their field service operations with fresh thinking and innovative technology solutions to not only reduce costs but to differentiate their brand. From success measures like field team productivity and distance driven each day, to customer satisfaction, a complete revamp of your field service operations can lead to significant benefits for your business. 

For example, Oracle Field Service Cloud customers have achieved:

And these are just some of the results that our customers have realized in their field service transformations. Now, I ask: can your organization really afford to not undergo an upgrade?

You, too, can achieve super-efficient field service management operations and realize these type of meaningful business benefits. Our guide will provide you with a step-by-step path (and some bonus tips) to a successful field service management transformation, based on best practices learned from our customers over the years. In the guide, you’ll find tips on how to:

  • Assess the current state of your organization and what problems you’re trying to solve
  • Research and select which vendors to evaluate
  • Choose the solution that best meets your organization’s specific needs
  • Implement the solution
  • Continue improving your field service organization

Plus, you’ll learn about one Oracle Field Service Cloud customer’s field service management transformation and receive several bonus tips from our experts! Download A Complete Guide to Field Service Transformation in 2016 today, and accomplish this critical transformation by the end of the year!

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