Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.
Oracle CX Social Content:
- Why is trust so crucial in the #customerexperience? #OracleCX @rtarkoff on #CX, #trust, and “The New Next”: http://ora.cl/WA0pU
- We’ve been nominated for @Adweek ’s Reader’s Choice Best of Tech Partner Awards in SIX categories and we’d love your help in taking home the win! Voting is open daily until Friday, June 5: http://ora.cl/ZS4Ph
- Foundational #commerce is the most important stage to ensure sustainable future success: http://ora.cl/LI3rK #CX
- 3 #leadership takeaways after 30 days of #virtual onboarding. Story by our very own @renniksn, SVP, #CX Global Marketing Leader: http://oracl.info/aPhF50zGBcS
- Social media marketing + blogging = marketing success, says @johnrampton . Here are some tips to combine #SocialMediaMarketing and blogging to reach and engage with a larger audience: http://ora.cl/nu2yi
How Next-Best-Action CX helps – before, during, & after a crisis – Customerthink, 5.26.20
- In just weeks, Covid19 transmogrified our world, rattling lives, markets, and businesses. Customers’ journeys became anything but every day.
Forrester Launches CX Certification In Mandarin Chinese - Finance.yahoo, 5.27.20
- This new offering will help companies in China build the skills they need to execute their customer experience strategy.
Retailers Have A Need For Speed On Digital CX – Pymnts, 5.28.20
- Customers want real relationships with people who value them, understand their goals and pain points, are responsive, and communicate quickly and clearly.