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Get Connected and Start Your Journey to Modern CX Today!

Erica Anderson
Sr. Product Manager

Modern Customer Experience is the conference for CX legends who are boldly exploring new frontiers, navigating the choppy waters of change, discovering insights in your data and introducing new standards of excellence.
This year, we have an A-list of presenters ranging from industry influencers and analysts to Oracle leaders and experts and over 100 Oracle CX customers who will share their stories, successes and advice at every level of the conference. But ultimately, this is your conference, and we want to help you make the most of your investment and trek to Modern Customer Experience.
To that end, we are pleased to announce our 2020 CX Heroes program. This year, we are offering an online Modern CX 2020 experience available now. This online experience is hosted in the Oracle CX Hero Hub and is designed to help you get excited for conference; network with fellow attendees; find opportunities to share your expertise and success; and have fun. A few example activities include:

  • Network with your peers through attendee introductions; sharing tips for making the most of Modern CX; and swapping session notes.
  • Suggest, or lead, a meet up with your peers.
  • Show off your expertise and see if you get selected for a video interview and a free, professional asset for your LinkedIn profile.
  • Discover cool but easy-to-miss offerings happening across the conference, like Influencer Office Hours, customer displays, workshops and more.
  • Participate in a virtual Chicago-sightseeing themed scavenger hunt.

Wait, There's More!

Your Hero Hub experience doesn’t end online. Our onsite CX Hero lounge will be back by popular demand in the ‘Experience Hub’ at McCormick Place. Stop by to get a professional headshot (or mix it up with a more casual, fun picture!); connect with your peers in Meetups; sample delicious goodies from Oracle customer Kraft-Heinz; get in touch with your creative side at the JoAnn’s craft booth; learn more about the Oracle CX Hero Hub, and much more!
While the online Hero Hub experience and onsite lounge are open to Modern CX attendees, we are excited to recognize our 2020 CX Heroes—event attendees who are speaking at Modern CX or are a 2020 Markie Award Finalist. We will notify them about their official 2020 CX Hero status and explain how to access exclusive opportunities to elevate your personal brand and grow your network (e.g. be featured in a keynote, repeat your breakout as a webinar).
So what are you waiting for? Begin your journey and join the Oracle CX Hero Hub to get started.



Join the discussion

Comments ( 1 )
  • Erica Anderson Wednesday, March 11, 2020
    While Modern CX has been postponed, we’re shifting many of the opportunities originally planned onsite to be available remotely! Even if you weren't planning on attending Modern CX 2020 in Chicago, you can now participate.

    These opportunities let you showcase your expertise in a particularly discipline while you build your personal and partner’s brand, display your thought leadership and help others.

    We’ll select participants based on the quality and expertise of their answers and schedule a remote interview (equip included) with our video team. From there, the Oracle team will create, publish and promote a professionally branded video—featuring you--on SmarterCX.com, social channels, campaigns, etc.

    Take advantage of these opportunities in the online Modern CX experience available in the Oracle CX Hero Hub where we'll also highlight other key updates tied to the Modern CX.
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