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Gartner Places Oracle in Leaders Quadrant in Three New Reports

Guest Author

Oracle is positioned in the Leaders Quadrant in each of the three new Gartner Magic Quadrants:

(1) Magic Quadrant for CRM Multichannel Campaign Management

(2) Magic Quadrant for Field Service Management

(3) Magic Quadrant for CRM Customer Service Contact Management

Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision. Siebel CRM helps organizations differentiate their business to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage customer-facing operations across industries.

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