Webcast - Do CRM Systems Have to Be Social?
By Michael Seback on Dec 14, 2010
Join leading experts from the CRM industry and hear their perspectives on the future of Social CRM.
Learn about the emerging Four "C"s of Social CRM including Channel, Communication, Collaboration and Community. View this webcast moderated by Kate Leggett, Senior Analyst with Forrester.
Speakers include: Kirk Mosher Vice President of CRM Marketing at Oracle, Chris Lamb Senior Marketing Manager for IBM Lotus Connections, Vinay Iyer Vice President of Global Solution Marketing for SAP CRM.