Sprint Becomes More Efficient When Customers Go Online

Watch and listen to Sprint's success using Oracle's ATG Web Commerce to support key customer experience objectives.  This includes achieving a more personalized on-line experience and moving customers to their website from call centers.  Recent results include a 25% growth in Ecare self-service. Another focus includes a new community site with ratings and reviews to support the purchase process.  Also read here to learn more about Oracle's ATG Web Commerce solutions.

Comments:

We have had similar success using Oracle software for our e commerce business. We have heard from many clients telling us how much their online shopping experience has improved dramatically.

Posted by guest on July 31, 2012 at 05:18 AM PDT #

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