Oracle's PeopleSoft CRM 9.1 is here!

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We have a new release within our CRM family here at Oracle. PeopleSoft CRM 9.1 was released a few days ago. This is the second release since Oracle acquired PeopleSoft.

PeopleSoft CRM 9.1 is designed to:

  • Dramatically upgrade the user experience with Web 2.0 capabilities including collaboration and greater application interactivity
  • Address today's CRM business needs with functionally deep applications for marketing, sales, and service that benefit all industries, as well as comprehensive industry-tailored solutions for higher education, human resources, and communications
  • Provide unmatched depth of integration - both data and business processes - to the student information system to manage the entire constituent lifecycle from prospect to student to alumni across recruiting, retention and faculty/student service delivery processes--the extent of integration is expected to be unmatched by previous releases
  • Enable deep, extensive integration to Oracle E-Business Suite HR Release 12.1 for human resources service delivery and workforce communications business processes
  • Introduce over 100 new features and three new products--Workforce Communications, Event Management, and Service Center for Higher Education
  • This new release has already been well received in the analyst community. Bill Band from Forrester Research says "Oracle is investing in the right things that customers care about: a "Web 2.0" user experience, collaboration tools, marketing and service functionality improvements, and making upgrades easier. I am sure the PeopleSoft fan club will be glad they now have a fully up-to-date CRM solution available to them.". For the entire Forrester report click here . For the press release click here.

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