Oracle's Siebel Public Sector Improves Case Management
By Michael Seback on Jan 17, 2012
In today's shifting economic, social, and policy environment, government agencies are being asked to do more with fewer resources—even as they are expected to demonstrate more positive citizen outcomes. In response, the latest release of Oracle's Siebel Public Sector provides agencies with a complete, open, and integrated platform for case management and eligibility. The results: simplified eligibility determination, increased caseworker efficiency, and improved program effectiveness. Already, public sector customers representing a wide spectrum of government agencies—including social services, justice and public safety, constituent services, and tax and revenue—are choosing Siebel Public Sector solutions for their case management needs.
Tapani Hämäläinen, CIO of Finnish National Police Board/Poliisihallitus said “Our modern Siebel platform gives our officers criminal justice case management tools that ensure procedures are followed, changes in legislation are implemented quickly, maintenance costs are low, and the overall solution is future proof. These elements are critical to helping our agency achieve its objective to be the safest country in Europe. "
Learn more about Oracle's latest Siebel Public Sector release. Listen to how Montgomery County improves citizen services with Siebel CRM. Siebel Public Sector is part of Oracle iGovernment, a technology platform for innovative, integrated and intelligent operations to enable government agencies to improve service delivery with increased efficiency and transparency.