Learn About Customer Experience at the Gartner CRM Summit 2012

Lights, Camera and...we are almost ready to head out to an Action packed agenda in Orlando, FL for the upcoming Gartner Customer 360 Summit, 2012. The Summit kicks off with the top trends for 2020, and then a keynote from one of my personal favorites- Seth Godin. Besides that, several interesting sessions packed over the next two and a half days.

An especially exciting show for us here at Oracle, with a lot of activities planned. We will be introducing CUSTOMER EXPERIENCE (CX). You can learn about it at:

OUR CUSTOMER EXPERIENCE SESSIONS

The Customer and YOU—Today’s Winners Are Defined by Customer Experience

Anthony Lye, Senior Vice President, Oracle CRM

Thursday, March 15, 10:45 a.m.

Driving Business Value Through Customer Experience—Increasing Acquisition, Retention, and Efficiency

Brian J. Curran, Vice President, Product Marketing and Customer Experience Strategy, RightNow

Thursday, March 15, 4:15 p.m.

OUR SOLUTION SHOWCASE

Visit the Oracle | RightNow Booth 2, get scanned and Enter to WIN an Apple iPad 2 or a US$100 Apple Gift Card

Learn about the complete Oracle Customer Experience (CX) solution including Integrated Sales and Marketing, Web Commerce, Marketing and Loyalty and Service and Support. We will have our Customer experience experts there to discuss our various solutions.

OUR HOSPITALITY SUITE

Thursday, March 15th, 5.30-7.30 pm                                                                                                                                         Tallahassee 3, Ballroom Level

Finally, we will also have several executives available for meetings. To arrange an onsite meeting: Text +1.650.241.8170 or email crmprodmktg_us@oracle.com.

Look forward to meeting you there! 

Conference Site Agenda Speakers

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