Korea's SK Broadband Generates New Revenue Using Oracle CRM

Posted by Charlie Knapp

SK Broadband, one of the leading broadband services providers in Korea, has deployed Siebel CRM to enhance operational efficiency and customer service for Converged Broadband and Mobile Communication Services. With its new Partner Relationship Management System, SK Broadband has increased channel revenue and optimized the operation and management of its distribution network. The company has also improved profitability through streamlined distribution networks and reduced costs while providing differentiated converged services to customers.

“Oracle has allowed us to cut channel management costs and improve time-to-market of new services,” said a spokesperson at SK Broadband. “We are very pleased with the notable improvement in customer satisfaction.”

To learn more:
- Visit Siebel CRM
- Visit Siebel CRM Partner Relationship Management (PRM)
- Visit Siebel CRM Partner Portal

Comments:

Pretty cool post. I just stumbled upon your site and wanted to say that I have really enjoyed browsing your posts. Any way I'll be subscribing to your blog and I hope you post again soon!

Posted by Mary on June 23, 2009 at 08:47 AM PDT #

Very nice cool post!

Posted by wajid on June 25, 2009 at 07:31 PM PDT #

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