Join the Customer Experience Revolution
By Divya Malik on Jul 09, 2012
By Suzy Meriwether
Customers want simple, consistent, and relevant experiences across all touchpoints and devices. Creating a great customer experience means delivering these qualities consistently over time across the entire customer lifecycle and enable businesses to attract more, retain more and sell more. Exceptional customer experiences create the loyalty, advocacy, and repeat business that drives success.
Most successful companies would say that they try to create a good customer experience and have already invested in the systems, people, and training to develop it. So what’s missing? Why is it so much more difficult to meet customer expectations every day, in every way?
How can you learn more?
Join Oracle for a Live Event: Customer Experience Online ForumJuly 31, 2012 8:00 AM to 1:00 PM PT
Listen to Bruce Temkin, a leading expert in customer experience, Anthony Lye, SVP of Oracle CRM, Marriott International, Nikon and other thought leaders to learn about the ROI of customer experience, what strategies leading brands use to win over customers, and how Oracle solutions can help you succeed in the Experience Revolution.
I encourage you to register now for the half-day live event.