JohnsonDiversey Cleans Up Sales Pipeline with Oracle CRM On Demand
By Tony Berk on Dec 17, 2009
If you manage a sales pipeline, you want to be sure the data filling that pipeline is accurate and up to date, or in one word: CLEAN.
Managing from Excel spreadsheets where sales reps submit their forecasts/spreadsheets to a sales administrator, who cuts and pastes to consolidate, and then sends them up another level for further consolidation, might work for small sales organizations. In fact, many of us have done this and even felt comfortable with the process. But as a sales organization grows, many more factors come into play, including efficiency, timeliness, accuracy, and so on.
So while JohnsonDiversey, a leading global provider of commercial cleaning, sanitation and hygiene solutions, is helping to clean the restaurants, hotels and hospitals we all frequent, Oracle CRM On Demand is helping JohnsonDiversey to keep their sales pipeline clean. (Did you know that reference back to "clean" was coming?)
Carolyn Cooke, VP of Field Sales for North America of JohnsonDiversey's Institutional and Laundry division says, "With Oracle CRM On Demand, we now have a tool that gives us visibility on multiple levels. I can see what's happening by an individual sales person, in their area, in a region or across product categories, and I have access to a sales funnel for all of North America." Further, Carolyn has access to the real-time pipeline at any time and from any computer with an internet connection. She doesn't have to wait for a spreadsheet with data that is probably already a week old!
JohnsonDiversey's Oracle CRM On Demand implementation has also provided improved accountability and efficiency with consistent business rules. To learn more, click here.
To see other Oracle CRM On Demand success stories such as DIRECTV, Kodak, and US Foodservice, click here.