How British Telecom is Creating Better Customer Experiences
By Charles Knapp on Apr 09, 2013
Join Forbes contributor Bob Evans in conversation with BT Group, one of the world's largest telecom providers. Managing director Jean-Marc Frangos reveals how BT is leveraging cloud, mobile and social to innovate and provide an outstanding customer experience. It airs live today, April 9, at 11 Pacific / 2 Eastern. Learn more and register now.