Gartner Places Oracle in Leaders Quadrant in Three New Reports
By user707455 on Jul 06, 2009
Oracle is positioned in the Leaders Quadrant in each of the three new Gartner Magic Quadrants:
(1) Magic Quadrant for CRM Multichannel Campaign Management
(2) Magic Quadrant for Field Service Management
(3) Magic Quadrant for CRM Customer Service Contact Management
Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision. Siebel CRM helps organizations differentiate their business to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage customer-facing operations across industries.