Gartner MQ: Siebel Configurator moves from Promising to Positive
By Divya Malik on Oct 29, 2009
Sales Configurators help align customer needs to specific products and service offerings by minimizing complexity and increasing productivity for salespeople and customers in a self-serve environment.
Oracle Siebel Configurator was moved from Promising to Positive, this reflects continued investment in all our Siebel products.
Here are some excerpts from the Gartner Report:
Oracle-Siebel is rated as Positive because the Oracle-Siebel sales configuration solution has comprehensive functionality, such as product attribute and classification, procedural rule support, configurator user interface themes, eligibility, compatibility, upsell/cross-sell messaging, promotions and external rule validation. It supports connected and mobile-disconnected environments.
The vertical markets using Siebel Configurator functionality are communications media and utilities, manufacturing, and high tech. Oracle released Siebel CRM 8.1.1 since our last MarketScope, and will continue to release new versions and maintenance fixes after Siebel CRM 8.1.1. Additional capabilities delivered in the latest release, Siebel CRM 8.1.1
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