Free White Paper: Four Effective Service Strategies that Drive Brand Advocacy
By user753928 on Apr 25, 2011
Did you know that customers who are happy enough to recommend a product or service to others – brand advocates – contribute an astonishing 25 times their lifetime customer value to the top line?
The challenges facing customer service organizations have never been tougher. The lines between marketing, sales, and service are blurring, and all three are expected to make a contribution to corporate revenue. Customers who are brand advocates are one of the most valuable assets a company can have to drive more sales.
IT Business Edge has just published a clear and concise white paper outlining four effective strategies to create a transformative customer experience and an army of advocates for your brand.
Download your complimentary copy of "Four Effective Service Strategies that Drive Brand Advocacy" – and learn how to create a superior customer experience to drive growth and profitability.