Combine Customer Experience with Sales Automation
By Divya Malik on May 24, 2012
A few days ago, Oracle unveiled the availability of RightNow Cloud Service integrated with our Fusion CRM products. With this integration, sales reps now have more visibility into service interactions and can better sell and service their customers.
“Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.”
For more information about RightNow Cloud Service and Oracle Fusion CRM: