Gartner, Inc. profiles "Critical Capabilities for Integrated Tax System COTS Products, 2010."
Integrated tax system (ITS) commercial off-the-shelf (COTS) software products are applications that automate transactional processes of government revenue agencies, such as taxpayer registration, return filing and processing, as well as management activities, such as revenue accounting and reporting. This research can help government IT and revenue agency executives understand the strengths and weaknesses of ITS COTS products.
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