On June 1, 1975, Hollywood broke with tradition when it released Jaws to audiences across the country. Traditionally, summer had been the dumping ground for...
On June 1, 1975, Hollywood broke with tradition when it released Jaws to audiences across the country. Traditionally, summer had been the dumping ground for perceived flops – buzz-worthy movies were reserved for cold-weather release on the grounds that people had better things to do on sunny days than go to the movies. Now, “blockbuster season” is as ingrained in popular culture (and advertising cycles) as holiday shopping or back-to-school. Whether you’re partial to natural...
On June 1, 1975, Hollywood broke with tradition when it released Jaws to audiences across the country. Traditionally, summer had been the dumping ground for perceived flops – buzz-worthy movies were...
The Oracle Service Cloudteam has been thinking a lot about what’s most relevant to the people we areserving. What are the day-to-day challenges folks on...
The Oracle Service Cloudteam has been thinking a lot about what’s most relevant to the people we areserving. What are the day-to-day challenges folks on thefront line helping customers solve their service issues are facing? What are the trends that continue toimpact how organizations deliver customer service? Below are a few shifts in the customerservice landscape that are disrupting business as usual. These trends can’t be ignored by any global, modern customer...
The Oracle Service Cloudteam has been thinking a lot about what’s most relevant to the people we areserving. What are the day-to-day challenges folks on thefront line helping customers solve...
Get to know the 2015 Oracle Service Cloud Community All-Stars better.
Since the OracleService Cloud added field service management to its portfolio of customerexperience solutions through the acquisition of TOA Technologies, the...
Since the OracleService Cloud added field service management to its portfolio of customerexperience solutions through the acquisition of TOA Technologies, the leaderin cloud-based field service management solutions, I’ve had the opportunity tosee firsthand how modern field service solutions have changed the way peoplethink about this space. Over the past several years, field service managementhas transformed from being a cumbersome but necessary part of the business intoa key...
Since the OracleService Cloud added field service management to its portfolio of customerexperience solutions through the acquisition of TOA Technologies, the leaderin cloud-based field service...
With the acquisition of TOA Technologies in 2014, the OracleService Cloud added field service management to its solution portfolio.Formerly TOA’s ETAdirect,...
With the acquisition of TOA Technologies in 2014, the OracleService Cloud added field service management to its solution portfolio.Formerly TOA’s ETAdirect, Oracle Field Service Cloud helps Oracle customersextend customer service excellence to the field while powering greaterefficiencies. As a part of the Oracle Service Cloud family, the Oracle FieldService Cloud team is excited to announce several new features in its latestrelease in May 2015. With a focus on integration, as...
With the acquisition of TOA Technologies in 2014, the OracleService Cloud added field service management to its solution portfolio.Formerly TOA’s ETAdirect, Oracle Field Service Cloud helps Oracle...
Get to know 2015 Community All-Star Anuj Behl from Speridian Technologies and his journey with Oracle Service Cloud.
Not gonna lie, it feels a little weird posting information about myself but I genuinely appreciate the opportunity to be chosen as a Community All-Star. More...
Not gonna lie, it feels a little weird posting information about myself but I genuinely appreciate the opportunity to be chosen as a Community All-Star. More importantly, thanks to everyone here who takes the time to participate in the community and make Service Cloud a better experience for all. We'd make the best trust circle ever! Company Minnesota State Colleges & Universities. We represent the state's 31 two- and four-year public colleges/universities. Title CRM...
Not gonna lie, it feels a little weird posting information about myself but I genuinely appreciate the opportunity to be chosen as a Community All-Star. More importantly, thanks to everyone here...
Get to know 2015 Oracle Service Cloud Community All-Star Ryan Schofield and his journey with Oracle Service Cloud and advice to others using the solution.
Whilein college, I worked as a cashier at a local garden center. During the busyseason, I would furiously scan, type and swipe, getting customers through...
Whilein college, I worked as a cashier at a local garden center. During the busyseason, I would furiously scan, type and swipe, getting customers through theline and out the door as fast as humanly possible. But no matter how quickly Icompleted the transaction, my manager encouraged me to always ask one simplequestion: “Did you find everything you were looking for today?” Askingthat question may seem obvious, as the garden center wanted to add a few extradollars to every...
Whilein college, I worked as a cashier at a local garden center. During the busyseason, I would furiously scan, type and swipe, getting customers through theline and out the door as fast as humanly...
