Mobile moments are the short-yet-powerful moments during which a shopper is inspired to make a purchase on his or her mobile phone. This concept has...
Mobile moments are the short-yet-powerful moments during which a shopper is inspired to make a purchase on his or her mobile phone. This concept has revolutionized the retail industry, leaving retailers scrambling to figure out how to capture and retain customers in these short moments and keep their brand top-of-mind. The challenge is to deliver exactly what the customer needs at the exact time they need it. While there’s no one prescriptive path to achieve this, there are...
Mobile moments are the short-yet-powerful moments during which a shopper is inspired to make a purchase on his or her mobile phone. This concept has revolutionized the retail industry,...
Nucleus Research, a global provider of technology research and advisory services, named Oracle Customer Experience (CX) Cloud a leader in its just-published CRM...
Nucleus Research, a global provider of technology research and advisory services, named Oracle Customer Experience (CX) Cloud a leader in its just-published CRM Value Matrix 2H2016. This marks the sixth consecutive time Oracle CX Cloud has been recognized as a leader in the prestigious peer benchmarking report. In its coverage of 20 other vendors, Nucleus noted Oracle’s many functional releases in the last six months. “Oracle CX Cloud maintains its position as a leader in...
Nucleus Research, a global provider of technology research and advisory services, named Oracle Customer Experience (CX) Cloud a leader in its just-published CRM Value Matrix 2H2016. This marks the...
Organizations looking to optimize sales performance have invested in sales force automation (SFA) technology and modern sales tools for account and opportunity...
Organizations looking to optimize sales performance have invested in sales force automation (SFA) technology and modern sales tools for account and opportunity management. But sales challenges involving the business culture—the people and the process—may still exist. It’s important to address these critical areas as part of an initiative to improve sales performance. Here are six things to consider. Buy into an integrated cloud-based SFA: The value of SFA in the cloud can be...
Organizations looking to optimize sales performance have invested in sales force automation (SFA) technology and modern sales tools for account and opportunity management. But sales...
If you’ve ever seen the film Groundhog Day, you probably remember Ned Ryerson, the persistent sales guy. His over-the-top personality is enough to make any...
If you’ve ever seen the film Groundhog Day, you probably remember Ned Ryerson, the persistent sales guy. His over-the-top personality is enough to make any real-life salesperson laugh … and cringe. Ned represents everything that most salespeople try to avoid—he’s phony, overzealous, and annoying. But at the same time, he also deserves some serious props. Ned knows an opportunity when he sees one, and he’s not afraid to pounce on it. People buy from people they like—and in...
If you’ve ever seen the film Groundhog Day, you probably remember Ned Ryerson, the persistent sales guy. His over-the-top personality is enough to make any real-life salesperson laugh … and cringe. ...
Many would argue that businesses focused on growth should invest in technology and processes that advance their ability to develop engaging customer...
Many would argue that businesses focused on growth should invest in technology and processes that advance their ability to develop engaging customer experiences.There are several factors driving this advice today: A flat global economy Growing competition Empowered consumers The fact is that the global economy is fairly flat, and there simply isn’t a lot of room for new revenue growth. There’s more competition than ever vying for a slice of a pie that’s fundamentally not...
Many would argue that businesses focused on growth should invest in technology and processes that advance their ability to develop engaging customer experiences.There are several factors driving this...
They say nothing is certain except change and taxes. When it comes to eCommerce, staying up on ever-changing tax laws makes compliance a full-time focus....
They say nothing is certain except change and taxes. When it comes to eCommerce, staying up on ever-changing tax laws makes compliance a full-time focus. Thankfully, there is Avalara – a leading provider of tax services. They simplify the world of tax calculation, processing, and compliance, so eCommerce organizations don’t have to worry. We’ve teamed up with Avalara to build an out-of-the-box integration with Oracle Commerce Cloud, so we can make getting live and processing...
They say nothing is certain except change and taxes. When it comes to eCommerce, staying up on ever-changing tax laws makes compliance a full-time focus. Thankfully, there is Avalara – a...
“If it ain’t broke, don’t fix it.” We’ve all heard, and probably used, this old saying. Let’s face it—switching up a successful routine can be scary. But did...
“If it ain’t broke, don’t fix it.” We’ve all heard, and probably used, this old saying. Let’s face it—switching up a successful routine can be scary. But did you know that our bodies are wired to combat routines? A recent study found that we burn fewer calories each time we perform the same workout. Doing something over and over, whether it’s in the gym, at home, or in the office, can actually reverse the effect of the positives we’re trying to accomplish. In the book...
“If it ain’t broke, don’t fix it.” We’ve all heard, and probably used, this old saying. Let’s face it—switching up a successful routine can be scary. But did you know that our bodies are wired to...
When it comes to a sales transaction, the buyer has the advantage. Thanks to the extensive due diligence that can be accomplished online, buyers are much...
When it comes to a sales transaction, the buyer has the advantage. Thanks to the extensive due diligence that can be accomplished online, buyers are much savvier than ever. By the time buyers engage with a sales rep, they are already 60% complete with their buying decisions, according to Corporate Executive Board. Today’s buyers have the upper hand, so your sales team needs to evolve. For sales managers focused on building a successful team, it’s important to strategize...
When it comes to a sales transaction, the buyer has the advantage. Thanks to the extensive due diligence that can be accomplished online, buyers are much savvier than ever. By the time buyers engage...
Ratings and reviews have become standard now on e-commerce sites for good reason. They are proven to increase conversion and engagement, and are a powerful...
Ratings and reviews have become standard now on e-commerce sites for good reason. They are proven to increase conversion and engagement, and are a powerful online merchandising tool. In today’s edition of “Get to Know,” we talk with PowerReviews, which has been providing leading e-commerce sites with ratings and reviews (and much more) for over a decade. Check out our interview below to find out whether it really works to reward customers for writing reviews, how to get more...
Ratings and reviews have become standard now on e-commerce sites for good reason. They are proven to increase conversion and engagement, and are a powerful online merchandising tool. In today’s...
