I am blogging from a warm, sunny NYC today. We are here, sponsoring and attending Forrester's Customer Experience Forum 2011.Customer Experience Management has...
I am blogging from a warm, sunny NYC today. We are here, sponsoring and attending Forrester's Customer Experience Forum 2011.Customer Experience Management has been a key area of focus for us in CRM. Our VP of CRM and eCommerce Product Marketing Kirk Mosher will be the first presenter of the Day (Tuesday morning at 7.30 am) with a breakfast session titled "Winning With A Superior Cross-Channel Customer Experience" . We are also showcasing some exciting new demos across our...
I am blogging from a warm, sunny NYC today. We are here, sponsoring and attending Forrester's Customer Experience Forum 2011.Customer Experience Management has been a key area of focus for us in CRM....
Oracle VP Aaron Shidler on Oracle's Top 5 CRM Industry-Specific Innovations As vice president of Oracle Fusion Application strategy, industry veteran Aaron...
Oracle VP Aaron Shidler on Oracle's Top 5 CRM Industry-Specific Innovations As vice president of Oracle Fusion Application strategy, industry veteran Aaron Shidler has a unique view into the breadth and depth of Oracle Applications. We asked him why Oracle is significantly expanding investment in industry-specific CRM solutions—and to tell us about some of the latest innovations. According to Shidler, the most exciting industry-specific innovations include …
Oracle VP Aaron Shidler on Oracle's Top 5 CRM Industry-Specific Innovations As vice president of Oracle Fusion Application strategy, industry veteran Aaron Shidler has a unique view into the breadth...
We are happy to share some exciting news. We got word that IDC has just finalized it's market share numbers for 2010, and that Oracle is once again in the...
We are happy to share some exciting news. We got word that IDC has just finalized it's market share numbers for 2010, and that Oracle is once again in the number one spot for CRM applications.Oracle had a share of 11.8% in 2010 which was several points higher than our competition Oracle increased share by a full perecentage point, from 10.8% (2009) to 11.8%, and had a growth rate of 15.9%, above the industry average of 6.2% IDC defines CRM as having four sub-categories:...
We are happy to share some exciting news. We got word that IDC has just finalized it's market share numbers for 2010, and that Oracle is once again in the number one spot for CRM...
When I buy property & casualty insurance, I look for carriers that are easy to deal with. When trouble strikes, insurance carriers and agents need to work...
When I buy property & casualty insurance, I look for carriers that are easy to deal with. When trouble strikes, insurance carriers and agents need to work quickly with their clients.Watch this new video dramatization of the Alamere Insurance Company to see how Oracle software for the Insurance industry, including the CRM On Demand Insurance Solution, can help your firm help your clients from rate quotes through claims.
When I buy property & casualty insurance, I look for carriers that are easy to deal with. When trouble strikes, insurance carriers and agents need to work quickly with their clients.Watch this new...
Are You Providing a Seamless, Connected Experience?In a new study, Mobile Trends: Consumer Views of Mobile Shopping and Mobile Service Providers, more than...
Are You Providing a Seamless, Connected Experience?In a new study, Mobile Trends: Consumer Views of Mobile Shopping and Mobile Service Providers, more than 1,000 mobile phone consumers in the United States were surveyed on their use of wireless devices for shopping and web commerce-related activities as well as what attributes they value most in their Communications Service Providers. Register Now to access free study results and learn about mobile retail preferences by age...
Are You Providing a Seamless, Connected Experience?In a new study, Mobile Trends: Consumer Views of Mobile Shopping and Mobile Service Providers, more than 1,000 mobile phone consumers in the...
Gartner, Inc. has given Oracle a rating of "Strong Positive," the highest possible rating, in its report "MarketScope for Sales Force Automation in the Consumer...
Gartner, Inc. has given Oracle a rating of "Strong Positive," the highest possible rating, in its report "MarketScope for Sales Force Automation in the Consumer Goods Industry." (1) In the research, Gartner identifies six categories for enabling the key field sales processes in consumer goods, including: category management, trade promotion management, trade promotion optimization, volume planning, retail execution and monitoring, and settlement. According to Gartner, "Sales...
Gartner, Inc. has given Oracle a rating of "Strong Positive," the highest possible rating, in its report "MarketScope for Sales Force Automation in the Consumer Goods Industry." (1) In the...
Maximize Your Trade Promotion ROI As director of Oracle CRM strategy for the consumer goods industry, Angélique Moon is working hard to educate consumer goods...
Maximize Your Trade Promotion ROI As director of Oracle CRM strategy for the consumer goods industry, Angélique Moon is working hard to educate consumer goods leaders on new ways they can maximize investment in trade promotions. We asked her to share her insights--including the latest innovations in Siebel CRM solutions for trade management. Oracle CRM Newsletter asked:- For consumer goods companies, trade spending is 15 and 20 percent of revenue. How are companies trying to...
Maximize Your Trade Promotion ROI As director of Oracle CRM strategy for the consumer goods industry, Angélique Moon is working hard to educate consumer goods leaders on new ways they can maximize...
If so, Oracle OpenWorld San Francisco is a great venue to share with your peers, make useful connections, and learn!The Call for Papers will open soon and run...
If so, Oracle OpenWorld San Francisco is a great venue to share with your peers, make useful connections, and learn!The Call for Papers will open soon and run for about 3 weeks. Click here to sign up and be notified when we are about to launch the Call for Papers site.OpenWorld runs October 2-6. For more event information, please visit the OpenWorld 2011 site.
If so, Oracle OpenWorld San Francisco is a great venue to share with your peers, make useful connections, and learn!The Call for Papers will open soon and run for about 3 weeks. Click here to sign up...
Deploying CRM that is pre-tailored for your firm increases user adoption and the return on your investment -- while cutting deployment time, costs, and project...
Deploying CRM that is pre-tailored for your firm increases user adoption and the return on your investment -- while cutting deployment time, costs, and project risks. Oracle's CRM On Demand High Technology Edition is the first cloud-based CRM designed specifically for the High Technology industry. Based on more than ten years of proven High Technology success, CRM leadership, and embedded best practices, it enables greater marketing and sales effectiveness, enhances channel...
Deploying CRM that is pre-tailored for your firm increases user adoption and the return on your investment -- while cutting deployment time, costs, and project risks. Oracle's CRM On Demand High...
