Product and customer data is changing at an unprecedented rate. And it’s not only what you collect but also what you input from third-parties, like your vendors...
Product and customer data is changing at an unprecedented rate. And it’s not only what you collect but also what you input from third-parties, like your vendors and partners. Research shows that master data change at a rate of 2% per month and in 4 out of 5 instances the supplier data is often more accurate than the retailer’s own data. So how do you handle multiple versions of the truth, house your product and customer data centrally, and ensure that it’s the most accurate?...
Product and customer data is changing at an unprecedented rate. And it’s not only what you collect but also what you input from third-parties, like your vendors and partners. Research shows...
A friend works for a well known financial services company that uses Siebel CRM. I asked how he likes using Siebel. He said that it works great. However, he...
A friend works for a well known financial services company that uses Siebel CRM. I asked how he likes using Siebel. He said that it works great. However, he wishes that he could use it on an iPad. Well, I have good news for him and good news for you. Now, you can.Learn more about how to expand the Siebel user experience in our webcast on June 15, 8:30 AM Pacific / 4:30 PM Paris CEST. While you are at it, register for future Siebel webcasts about customer service, mobile and...
A friend works for a well known financial services company that uses Siebel CRM. I asked how he likes using Siebel. He said that it works great. However, he wishes that he could use it on an iPad. ...
Keeping up with technological changes and increasing customer demands is challenging. The latest innovations in Oracle's Siebel CRM help you increase your...
Keeping up with technological changes and increasing customer demands is challenging. The latest innovations in Oracle's Siebel CRM help you increase your competitive advantages. Watch this informative replay of our June Oracle Siebel CRM Webcast to discover how you can:Enhance productivity and efficiency with new usability features Understand your customers with new social media capabilities Increase customer engagement with new mobile solutions Deliver superior customer...
Keeping up with technological changes and increasing customer demands is challenging. The latest innovations in Oracle's Siebel CRM help you increase your competitive advantages. Watch...
By Irem Radzik, Senior Principal Product Marketing Director -- Fusion Middleware Customer experience has been one of the top focus areas for CIOs in the recent...
By Irem Radzik, Senior Principal Product Marketing Director -- Fusion Middleware Customer experience has been one of the top focus areas for CIOs in the recent years. A key requirement for improving customer experience is understanding the customer: their past and current interactions with the company, their preferences, demographic information etc. This capability helps the organization tailor their service or products for different customer segments to maximize their...
By Irem Radzik, Senior Principal Product Marketing Director -- Fusion Middleware Customer experience has been one of the top focus areas for CIOs in the recent years. A key requirement for...
Today’s customers are social, mobile, and more demanding than ever before. That’s why Oracle continues to add new capabilities to Siebel CRM – helping you keep...
Today’s customers are social, mobile, and more demanding than ever before. That’s why Oracle continues to add new capabilities to Siebel CRM – helping you keep pace with rapid technological change and growing customer expectations.Register now for our live Webcast on Thursday, June 13 to discover how the latest enhancements to Oracle’s Siebel CRM can help you:Increase productivity with new features for improved usability Harness social media to understand and engage your...
Today’s customers are social, mobile, and more demanding than ever before. That’s why Oracle continues to add new capabilities to Siebel CRM – helping you keep pace with rapid technological change and...
In order to provide exceptional customer experiences, you must first understand what exceptional customer experience is. But it doesn't work the other way...
In order to provide exceptional customer experiences, you must first understand what exceptional customer experience is. But it doesn't work the other way around. Understanding CX does not automatically mean you will be able to deliver. There are no foolproof methods to understanding what consumers want and expect, much less how to provide these things in a way that will garner positive reactions from your customers. A recent example is the department-store retailer jcpenney...
In order to provide exceptional customer experiences, you must first understand what exceptional customer experience is. But it doesn't work the other way around. Understanding CX does...
Oracle is at the Gartner Customer 360 Summit in San Diego this week. One session you will not want to miss is Nicolas Draca from LinkedIn giving a talk on Sales...
Oracle is at the Gartner Customer 360 Summit in San Diego this week. One session you will not want to miss is Nicolas Draca from LinkedIn giving a talk on Sales Transformation Through Account Scoring. If you are looking to take lead scoring to the next level, this is the session for you! Nicolas will give great insight into how account scoring can bring sales and marketing together to increase conversion rates and drive more revenue. Nicolas is speaking on Thursday, May 2 at...
Oracle is at the Gartner Customer 360 Summit in San Diego this week. One session you will not want to miss is Nicolas Draca from LinkedIn giving a talk on Sales Transformation Through Account Scoring....
Allison Kutz, Lindsay Richardson, Jennifer Rossbach Each year we remember all the men andwomen who died while serving in the United States Armed Forces....
Allison Kutz, Lindsay Richardson, Jennifer Rossbach Each year we remember all the men andwomen who died while serving in the United States Armed Forces. Memorial Day is celebrated on the finalMonday in May and gives family, friends and gracious citizens the opportunityto honor those who gave their lives for the country. Memorial Day weekend marks the beginning ofsummer and is often devoted to family gatherings, trips to the beach, fireworksand picnics. This year make certain...
Allison Kutz, Lindsay Richardson, Jennifer Rossbach Each year we remember all the men andwomen who died while serving in the United States Armed Forces. Memorial Day is celebrated on the...
Are you driving consistency in your customer and product data that helps present the most personalized and relevant commerce experience? Are you able to target...
Are you driving consistency in your customer and product data that helps present the most personalized and relevant commerce experience? Are you able to target promotions and recommendations for up sell and cross sell opportunities? Data underpins every stage of the customer relationship and it’s critical that you ensure that the right product is available in the right location at the right time to match customer demand. Find out on May 8th how your organization can enrich...
Are you driving consistency in your customer and product data that helps present the most personalized and relevant commerce experience? Are you able to target promotions and recommendations for up...
