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Welcome to the Oracle CX blog:
The latest in customer experience strategy, technology, and innovation.

CRM Industry Innovations Series

Watch the CRM Industry Innovation Series to hear directly from Product Management on CRM Megatrends including cross channel, mobility, social media, customer driven solutions, cloud computing and real-time decisioning.

In just 7 minutes, hear Carey Wong of Product Management summarize key CRM Megatrends and highlight how Oracle’s industry teams are addressing the trends with innovative CRM industry capabilities in sales, service and marketing.

The series addresses key CRM industry innovations for:

    • Communications
    • Consumer Goods
    • Financial Services
    • Insurance
    • Life Sciences 
    • Public Sector

Click here for the overview video.

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