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Helping You Deliver Tomorrow’s CX, Today

Convert Omni-Channel Hype into Real Contact Center Success!

Christine Friscic
Product Manager, Oracle Service Cloud

Save the date for the upcoming Oracle Service Cloud webinar, April 14th, 2016 at 10 a.m. PT/1 p.m. ET

Omni-channel: Everybody is talking about it, but only a few best-in-class businesses have turned the promise of omni-channel into a profitable reality - earning highly loyal customers, reduced support costs, and growth in revenue. 

Join this upcoming webinar to learn how you too can achieve these results. Aberdeen Group Research Director of Contact Center & Customer Experience, Omer Minkara, and Oracle's Senior Director of Applications Product Management, Chris Hamilton, will show you how to deliver an integrated, omni-chhannel service experience. They’ll also discuss:

  • Why most omni-channel programs fail (and what that costs your company!)
  • What makes a contact center “Best-in-Class”
  • How to align channel-mix and customer preferences
  • Steps you can take to harness the power of omni-channel

You will come away with next steps for advancing your omni-channel strategy!

Register Now

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