Oracle Customer Experience Blog

Service

ICMI and Gartner Recognize Oracle Service Cloud’s Leading Customers and Solutions

It is always exciting to celebrate our customers’ award winning contact center teams and their approach to delivering innovativeservice experiences.  Last week...

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Announcement

Can’t-Miss Webcast: Empower Field Teams with Better Knowledge

By Jeffrey Wartgow, Director, Product Management, Oracle Service Cloud @jwartgow The average person today can instantaneously find the answerto almost any...

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Service

Create Completely Connected Customer Service Experiences with Latest Oracle Field Service Cloud Release

Aligned with Oracle’s focus on enhancing its cloud ecosystem and customer experience (CX) suite, we are excited to have recently announced a comprehensive new...

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CPQ

A Reflection on Modern Customer Experience

Oracle was thrilled to host over 2000 customers and partners in Las Vegas to share thought leadershiparound customer experience. The conference was organized...

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Service

Join Service for the Next Generation Webcast

By Stephen Fioretti, Vice President, Product Management, Oracle Service Cloud @sfioretti Is your ability to become a leader in delivering customer service...

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Announcement

Field Service USA 2016: Let’s Discuss the Field Technician of the Future

Oracle is heading to Palm Springs, California next week, April 25-28, for the annualField Service USA show at the JW Marriott Desert Springs Resort & Spa....

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Service

Convert Omni-Channel Hype into Real Contact Center Success!

Save the date for the upcoming Oracle Service Cloud webinar, April 14th, 2016 at 10 a.m. PT/1 p.m. ET Omni-channel: Everybody is talking about it, but only a...

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