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The latest in customer experience strategy, technology, and innovation.

4 Ways IoT is Changing Retailers' CX Game - and Other News

Anna Sabryan
Senior Product Manager

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.


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Oracle CX in the News:

Galadri picks Oracle Cloud - Marketexpert2, 10.29.19

  • The implementation of Oracle CX Cloud will begin with the group’s automotive union, Galadari Automobiles, the solitary distributor for the famous Mazda passenger cars in the UAE.


Industry News:

How 5G Will Enhance Field Service Operations  - Devprojournal, 10.24.19

  • 5G will provide field service organizations with higher speeds, full coverage, and options to use new technologies and devices.

Coordinating CX Across the Enterprise: What does it look like? – Customerthink, 10.29.19

  • The core CX team is a linchpin of any CX governance model and most organizations, rightfully, spend a lot of time trying to figure out exactly what the CX team needs to do.

4 Ways IoT is Changing Retailers' CX Game – Mytotalretail, 10.24.19

  • Combined with other prominent technologies today, IoT is well on its way to earning its status as a fixture of the retail market.

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