Debra Scott: Best Executive/Manager

Unbelievably, I have just lost the best executive/manager I have ever seen in my (mumble) decades in this industry. This post is a tribute. Consider it a referral.


Have you ever worked for that "once in a lifetime" manager? The one who was better than any you've ever seen, or ever will see? Debra Scott is such a one.

She combines pure logic, total empathy, executive vision, and technical acumen in a single package. It's a combination I have never seen before, and never expect to see again.

She asks insightful questions, comes up to speed quickly, and then summarizes things with enviable clarity and succinctness. I've seen highly paid executives who couldn't follow even a relatively simple chain of reasoning that leads to an otherwise inescapable conclusion. But with Debra, when you present a cogent argument, she checks your assumptions at each step, and invariably arrives at the same conclusion--except when there is a better one to be reached.

That kind of logical capacity makes sense when you know that she got her degree in math, and taught physics once upon a time. But she also understands computer technology,  which explains the ease with which she follows an explanation.

I've had highly technical managers before, but never one that was worth a damn when it came to dealing with people. (Generally, my best experiences have been non-technical managers who managed the organization, leaving me free to manage the technology.) Debra is the one and only manager I've seen who has skills on both sides of the equation.

But that background doesn't explain her patience or degree of empathy. Perhaps the family she has raised had a part in that. Whatever the cause, she has always been terrific at saying just the right thing to defuse tensions and calm things down--a great asset in any business setting.

Case in point:

  • When I had complaints about working conditions, she listened with a sympathetic ear.
    That made it possible for me to open up a little.
  • When I coupled complaints with suggestions, she listened carefully and agreed.
    That further encouraged me.
  • When I detailed the issues and made specific proposals that our department could act on, she send them up the chain of command, did everything in her power to gather resources for the effort, and made it possible for me to purse the vision.
  • Result: Over the course of little more than a year I went from generally negative to extremely, emphatically positive. Because there is nothing more motivating than the feeling that things are getting better, and that you're making a difference. There were still obstacles to overcome, but we were making progress.

Then there are her skills at planning, selecting options, and decision-making. She excels at all three. She not only makes wise decisions, she makes strong decisions. When you hear it, that's it. It's final. That's the way it has to be. But you've been part of the process, and you understand why. Most importantly, you have every confidence that she has examined the available alternatives, and has made the best decision possible.

She works from Wisconsin while I work in California, but I have never had a better experience working with anyone, ever.

So long, Debra. Fare well in your new position. We'll miss you more than we can say--but that won't stop us from trying.

Comments:

I do hope I get to work with Debra again. It has been a pleasure working with her. Debra's empathy, crisp decision making, and incisive understanding of issues have been par excellence.

Posted by Sowmya Kannan on January 15, 2009 at 07:49 AM PST #

Debra has been one of the very best managers I have seen in my 40-odd years of professional life. Her integrity, intelligence, courage, and positive energy have inspired all those around her to higher and greater heights. Her contributions have translated to the best possible success for the company.

I will miss working with Debra very, very much. I must admit that I envy those who will have the good fortune of working with her in the future; her qualities will be of enormous benefit to the team, to the organization, to the entire company.

All the best to you, Debra, and thank you for everything!

Posted by Antonia Lewis on January 15, 2009 at 09:09 PM PST #

I am completely in sync with all that has been said about Debra Scott. She has been my Manager for three years and it was such a great pleasure to work with Debra Scott. She is a great inspiration for many as an influential person & as a Manager and I personally learned a lot from her observing her Managerial and executive skills. The amount of clarity she brings in to the discussions and quick and apt decisions she makes are adorable in her traits. I wish Debra all the very best in all of her future endeavors.

Posted by Jacob Royal on January 20, 2009 at 12:53 AM PST #

As a former employee of Debbie's, I second everything that is stated above. Debbie is definitely the manager with the best mix of professional dedication, technical understanding, and people-skills whom I have had the good fortune to work with!

Posted by Stuart Clements on January 21, 2009 at 04:20 AM PST #

I also had the pleasure of working for Debra & decades earlier, with her. As a peer, her technical chops were the best. She was a great programmer & a great writer - an unusual combination. The surprise was that she was also a great manager: empowering, empathetic, & supportive. She was the best.

Whatever company acquires her will gain a great employee & manager.

Sun's loss, but it probably no longer matters ...

Posted by Grif Rosser on January 25, 2009 at 03:09 AM PST #

Does Dr. Debra Scott have a new professional e-mail address and/or mailing address?

Posted by Ronald D. Thompson on April 12, 2009 at 08:08 AM PDT #

Debra Scott can be contacted through LinkedIn at http://www.linkedin.com/pub/a/73a/8b4

Hope this helps those looking for a great manager.

Posted by Grif Rosser on April 12, 2009 at 01:06 PM PDT #

Must be a real pain to be the manager who takes over from her.

Posted by Mr Anonymous on October 28, 2009 at 12:45 AM PDT #

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