This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog. While we all know that customer experience is...
This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog. While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience. I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they...
This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog. While we all know that customer experience is critically important for acquiring new...
Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter ````````````````` In case you missed it, I presented on a webcast...
Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter ````````````````` In case you missed it, I presented on a webcast yesterdayfocused on how you can “Do More with Oracle WebCenter – Expand Beyond ContentManagement.” As you may remember, we rebranded Oracle’s Enterprise ContentManagement (ECM) Suite, which some people knew by the wonderfully techie three-letteracronyms -- UCM, URM & IPM -- to Oracle WebCenter Content last year. Sinceit’s...
Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter ````````````````` In case you missed it, I presented on a webcast yesterdayfocused on how you can “Do More...
Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge –...
Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives• Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption• Raise Productivity - Automation and integration, communication, findability• Foster Innovation - Enable collaboration, expertise location• Improve Online Engagement – enable...
Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top...
Quiz: How many of the following business necessities can you accomplish with OracleWebCenter? a) EmployeeOn-boarding b) Policies& Procedures c)...
Quiz: How many of the following business necessities can you accomplish with OracleWebCenter? a) EmployeeOn-boarding b) Policies& Procedures c) RegulatoryCompliance d) SalesEnablement Dashboards e) SecureDeal Collaboration f) Document& IP Management g) AccountsPayable h) RecordsManagement i) ClaimsProcessing j) Marketingand Brand Management k) CallCenter & HelpDesk l) ContractManagement m) CollaborativeContent Contribution and Sharing Environment n)...
Quiz: How many of the following business necessities can you accomplish with OracleWebCenter? a) EmployeeOn-boarding b) Policies& Procedures c) RegulatoryCompliance d) SalesEnablement Dashboards e)...
We’ve been extremely busy here on the OracleWebCenter team. We hope that you’ve all be keeping up with the interesting newseach week. Last week was jammed full...
We’ve been extremely busy here on the OracleWebCenter team. We hope that you’ve all be keeping up with the interesting newseach week. Last week was jammed full of GartnerPCC and Gartner360 buzz. If youmissed any of the highlights – be sure to check out both Kellsey’s post fromlast week: Gartner PCC: A Shovel & Some Ah-Ha's andChristie’s overview of Loren Weinberg’s PCC presentation: "Here Today, Gone Tomorrow: Engage Your Customers or LoseThem" . This week,we’ll be focusing...
We’ve been extremely busy here on the OracleWebCenter team. We hope that you’ve all be keeping up with the interesting newseach week. Last week was jammed full of GartnerPCC and Gartner360 buzz....
Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in...
Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM...
Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience...
A couple of weeks ago I was urging those of you in chilly climates to head south for fairer skies while taking in the latest thinking on customer engagement at...
A couple of weeks ago I was urging those of you in chilly climates to head south for fairer skies while taking in the latest thinking on customer engagement at Gartner’s conferences in Orlando this week. How was I to know that the Gartner Portals, Content and Collaboration Summit and Garner Customer 360 Summit would both coincide with a week of unseasonably warm and spring-like weather across the northeastern United States?At any rate, those of you who made it down to...
A couple of weeks ago I was urging those of you in chilly climates to head south for fairer skies while taking in the latest thinking on customer engagement at Gartner’s conferences in Orlando...
Did you know that Oracle has a Higher Education User Group? Is your organization in the Education field and looking to improve processes and efficiency? We...
Did you know that Oracle has a Higher Education User Group? Is your organization in the Education field and looking to improve processes and efficiency? We encourage you to check out the webcasts we have scheduled for this week, which will provide valuable insight and education (no pun intended :) ) on how your organization could benefit from utilizing social tools and technologies. Learn How Texas A&M Researchers Innovate and Engage with Oracle WebCenterWednesday, March 14,...
Did you know that Oracle has a Higher Education User Group? Is your organization in the Education field and looking to improve processes and efficiency? We encourage you to check out the webcasts we...
Thank you for joining us on the webcast yesterday. We had some great questions that were asked, which we've captured below. Be sure to catch the replay if you...
Thank you for joining us on the webcast yesterday. We had some great questions that were asked, which we've captured below. Be sure to catch the replay if you missed it! What are the versions of both products that were evaluated?Microsoft - Primarily SharePoint 2010, though some customers had a dual environment where they were working off SharePoint 2007 and SharePoint 2010. On the Oracle side it was Oracle WebCenter 11g. Is your content server compatible with Oracle...
Thank you for joining us on the webcast yesterday. We had some great questions that were asked, which we've captured below. Be sure to catch the replay if you missed it! What are the versions of both...
