The Customer Experience Revolution is here. Are you ready?Organizations operate in a new era of the “empowered consumer” where customers are more in charge of...
The Customer Experience Revolution is here. Are you ready?Organizations operate in a new era of the “empowered consumer” where customers are more in charge of their relationships with brands than ever before. In this new era, customer experience has become the most important and defensible differentiator and driver of business value.To help you succeed in this new era, Oracle is launching a new conference within a conference: Oracle Customer Experience Summit @ OpenWorld....
The Customer Experience Revolution is here. Are you ready?Organizations operate in a new era of the “empowered consumer” where customers are more in charge of their relationships with brands than ever...
By Peter Reiser On June 27th & 28th the SocialNow conference took place in Opporto, Portugal. Social Now is an international event with a interesting format,...
By Peter Reiser On June 27th & 28th the SocialNow conference took place in Opporto, Portugal. Social Now is an international event with a interesting format, conceived to help you choose tools and identify approaches for the social organisation, not forgetting the importance of adoption and accompanying processes Oracle presented following use case based on Oracle WebCenter. 1. Customer is requesting a proposal for a Service Level Agreement 2. A CRM opportunity is...
By Peter Reiser On June 27th & 28th the SocialNow conference took place in Opporto, Portugal. Social Now is an international event with a interesting format, conceived to help you choose tools and...
Can You Name the Trends? No need to do the research. Come to this Webcast and find out. Join the conversation as Andy Mulholland, Global CTO, Capgemini,...
Can You Name the Trends? No need to do the research. Come to this Webcast and find out. Join the conversation as Andy Mulholland, Global CTO, Capgemini, discusses the 10 game-changing technology trends that will enable business innovation. As you might expect, three of the trends discussed will be: Mobility: from nice-to-have to a cornerstone of user engagement Big data: how to acquire, organize, and analyze it Cloud computing: how to build applications, automate processes,...
Can You Name the Trends? No need to do the research. Come to this Webcast and find out. Join the conversation as Andy Mulholland, Global CTO, Capgemini, discusses the 10 game-changing...
To conclude this week’s focus on customer experience, I’ll end byrecapping how my week began in New York City at The Experience Revolution. We all know that...
To conclude this week’s focus on customer experience, I’ll end byrecapping how my week began in New York City at The Experience Revolution. We all know that customers increasingly call the shots, and that winning or losing depends on how well we manage to meet their expectations. Today’s customers have a multitude of choices and are quick to jump ship following a poor experience. As a result, delivering an experience that is relevant, interactive, engaging, and consistent...
To conclude this week’s focus on customer experience, I’ll end byrecapping how my week began in New York City at The Experience Revolution. We all know that customers increasingly call the shots, and...
Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know...
Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staffOracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI...
Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus...
Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum...
Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is...
Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New...
rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the wayof thinking about or visualizing something; a...
rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the wayof thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <thecomputer revolution> Lately, I've been hearing an awful lot about the customer experience revolution. Tonight Oracle will be hosting The ExperienceRevolution, an evening of exploration and networking with customerexperience executives in...
rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the wayof thinking about or visualizing something; a change of paradigm 3. a changeover in use or...
OracleWebCenter is The Engagement Platform Powering Exceptional Experiences forEmployees, Partners and...
TUNE IN TODAY - Webcast Now Available On-Demand! Oracle Social Business Thought Leaders Webcast Series(Originally Broadcast on Thursday, June 21st 10am PST) ...
TUNE IN TODAY - Webcast Now Available On-Demand! Oracle Social Business Thought Leaders Webcast Series(Originally Broadcast on Thursday, June 21st 10am PST) Organic Business Networks:Doing Business in a Hyper-Connected World Organic business networks connect people, data,content, and IT systems in a flexible, self-optimizing, self-healing,self-configuring and self-protecting system. Join us for this webcast and hearexamples of how businesses today can effectively utilize the...
TUNE IN TODAY - Webcast Now Available On-Demand! Oracle Social Business Thought Leaders Webcast Series(Originally Broadcast on Thursday, June 21st 10am PST) Organic Business Networks:Doing Business...
