This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases...
This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick has some great advice when it comes to this topic, so expect to hear a lot from him this week! Originally posted by John Brunswick. Let's be honest - content governance is far from an exciting topic. BUT the potential of a very small intranet team creating and maintaining a...
This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick...
Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost...
Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why it’s easier to get things done on the Web than at work. What’s the solution?Join us for this Webcast. Christian Finn will talk about three simple, powerful, and proven principles for improving your organization through collaboration. Each principle will be illustrated by real-world...
Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why...
Appropriate repost from our friends at the AIIM blog:Digital Landfill -- John Mancini,supporting our mission of enablingcustomer engagement through better...
Appropriate repost from our friends at the AIIM blog:Digital Landfill -- John Mancini,supporting our mission of enablingcustomer engagement through better technology choices. ---------- My wife didn't even give me acard for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is thethird World Paper Free Day. I just gotoff the Tweet Jam, and there was a host of ideas for getting rid of -- or atleast reducing -- paper. When we first startedtalking...
Appropriate repost from our friends at the AIIM blog:Digital Landfill -- John Mancini,supporting our mission of enablingcustomer engagement through better technology choices. ---------- My wife...
Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and...
Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: Solve content lifecycle challenges Reduce compliance and...
Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and tracked. To avoid fragmented,...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with...
When we’re thinking about customer engagement, we’re acutelyaware of all the forces at play competing for our customer’s attention. Solutionsthat make life...
When we’re thinking about customer engagement, we’re acutelyaware of all the forces at play competing for our customer’s attention. Solutionsthat make life easier for our customers draw attention to themselves. We tendto engage more when there is a distinct benefit and we can take a deep breathand accept that there is hope in the world and everything isn’t designed tofrustrate us and make our lives miserable. (sigh…) When products are designed to automateprocesses that were...
When we’re thinking about customer engagement, we’re acutelyaware of all the forces at play competing for our customer’s attention. Solutionsthat make life easier for our customers draw attention...
Engaging Customers is Critical for BusinessGrowth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to...
Engaging Customers is Critical for BusinessGrowth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before. We all know that successfully engaging customers is criticalto an organization’s business success. We also know that engaging our customersis more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last...
Engaging Customers is Critical for BusinessGrowth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution SummaryAncestry.com Inc is the largest for-profit genealogy company in the world...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution SummaryAncestry.com Inc is the largest for-profit genealogy company in the world and it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution SummaryAncestry.com Inc is the largest for-profit genealogy company in the world and it operates a network of genealogical...
This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer...
This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation...
This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw...
