Originally posted by John Brunswick. Most people would probably agree that creating content is the enjoyable part of the content life cycle. Management, on the...
Originally posted by John Brunswick. Most people would probably agree that creating content is the enjoyable part of the content life cycle. Management, on the other hand, is generally not. This is why we thankfully have an opportunity to leverage meta data, security and other settings that have been applied or inherited in the prior parts of our governance process. In the interests of keeping this process pragmatic, there is little day to day activity that needs to happen...
Originally posted by John Brunswick. Most people would probably agree that creating content is the enjoyable part of the content life cycle. Management, on the other hand, is generally not. This is...
Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content...
Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content creation process! Once the content requester has addressed the items outlined in the Request Phase it is time to setup and begin the production of content.For this to be done correctly it is important the the content be assigned appropriate workflow and security information. As in our prior phase, let's take a look at what...
Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content creation process! Once the content requester...
Originally posted by John Brunswick. For each project, regardless of size, it is critical to understand the required ownership, business purpose, prerequisite...
Originally posted by John Brunswick. For each project, regardless of size, it is critical to understand the required ownership, business purpose, prerequisite education / resources needed to execute and success criteria around it. Without doing this, there is no way to get a handle on the content life-cyle, resulting in a mass of orphaned material. This lowers the quality of end user experiences. The good news is that by using a simple process in this request phase - we will...
Originally posted by John Brunswick. For each project, regardless of size, it is critical to understand the required ownership, business purpose, prerequisite education / resources needed to execute...
This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases...
This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick has some great advice when it comes to this topic, so expect to hear a lot from him this week! Originally posted by John Brunswick. Let's be honest - content governance is far from an exciting topic. BUT the potential of a very small intranet team creating and maintaining a...
This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick...
Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost...
Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why it’s easier to get things done on the Web than at work. What’s the solution?Join us for this Webcast. Christian Finn will talk about three simple, powerful, and proven principles for improving your organization through collaboration. Each principle will be illustrated by real-world...
Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why...
Appropriate repost from our friends at the AIIM blog:Digital Landfill -- John Mancini,supporting our mission of enablingcustomer engagement through better...
Appropriate repost from our friends at the AIIM blog:Digital Landfill -- John Mancini,supporting our mission of enablingcustomer engagement through better technology choices. ---------- My wife didn't even give me acard for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is thethird World Paper Free Day. I just gotoff the Tweet Jam, and there was a host of ideas for getting rid of -- or atleast reducing -- paper. When we first startedtalking...
Appropriate repost from our friends at the AIIM blog:Digital Landfill -- John Mancini,supporting our mission of enablingcustomer engagement through better technology choices. ---------- My wife...
Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and...
Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: Solve content lifecycle challenges Reduce compliance and...
Register Now for this webcast. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Complex documents must be created, assembled, reviewed, and tracked. To avoid fragmented,...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and...
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with...
When we’re thinking about customer engagement, we’re acutelyaware of all the forces at play competing for our customer’s attention. Solutionsthat make life...
When we’re thinking about customer engagement, we’re acutelyaware of all the forces at play competing for our customer’s attention. Solutionsthat make life easier for our customers draw attention to themselves. We tendto engage more when there is a distinct benefit and we can take a deep breathand accept that there is hope in the world and everything isn’t designed tofrustrate us and make our lives miserable. (sigh…) When products are designed to automateprocesses that were...
When we’re thinking about customer engagement, we’re acutelyaware of all the forces at play competing for our customer’s attention. Solutionsthat make life easier for our customers draw attention...
