Author: Dwayne Parkinson – Solution Architect, TEAM Informatics
We all like to believe that technology makes everything somehow better, right? Our parents’ watches tell time and maybe the date while mine gives me the weather, tells me when to get up and exercise, tracks calories, integrates with email and sends text messages. Seemingly everything from our refrigerator to our garage door opener to the latest and greatest ERP system is connected to our phones and devices these days. Yet amidst all this technology and integration, lurking somewhere in the bowels of virtually every company and organization is a massive pile of paper.
They say the first step to fixing a problem is to admit that we have one. So let’s admit what the problem is: paper. It used to be that paper went back and forth between companies as a record of the various transactions. If you placed an order, it was on paper. When you got a shipment, there was more paper. When you needed to pay, there was a paper invoice. And up until recently, when you paid, someone somewhere was potentially issued a paper check. With the advent of the Electronic Data Interchange (EDI), electronic transactions thankfully became the standard – or so we’d like to think. What’s really happened however is that only those transactions between electronically astute organizations have migrated to EDI, while smaller organizations and those facing significant technology challenges have unfortunately remained largely paper-based.
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