One of the most exciting innovations in integration over the last decade is arriving just in time to address the surge of productivity apps that need to be integrated into enterprises, including small-to medium-size businesses (SMBs). On a general scale, there are approximately 2,300 Software-as-a-Service (SaaS) apps that SMBs use that need to be integrated. Line of business (LOB) users such as marketing campaign managers and sales managers are looking to perform quick and simple self-service integration of these apps themselves without the need for IT involvement – a huge benefit for SMBs who likely might not have a large IT department to lean on.
Oracle Self-Service Integration Cloud Service (SSI) provides the right tools for anyone that wants to connect productivity apps such as Slack or Eventbrite into their SMBs. For example, perhaps you are a Marketing Campaign Manager and want to receive an alert each time a new digital asset is ready for your campaign. Or you are a Customer Support Representative trying to automate the deployment of survey links when an incident is closed. Or maybe you are a Sales Manager who wants to feed your event attendees and survey respondents into your CRM. SSI has the tools to address all these needs and more for your SMB.
Connecting productivity with enterprise apps - Addressing the quick growth of social and productivity apps that need to be integrated with enterprise apps.
Enabling Self-service Integration - Providing line of business (LOB) users the ability to self-service connect applications with no coding to automate repetitive tasks.
Recipe-based Integration - Making it easier to work faster and smarter with modern cloud apps with an easy to use interface, library of cloud application connectors, and ready to use recipes.
SSI increases productivity by bringing together collaborative applications such as Slack with traditional enterprise applications, reduces IT workloads allowing IT to deliver initial set-up and any required advanced integration and then offloading basic integration updates to LOB, and delivers faster integration and integration updates. There is no training required to use SSI. Simply ‘activate’ ready-to-run recipes and customer added events will automatically trigger the flow of integration.
Vikas Anand, Oracle Vice President of Product Management, will discuss:
Integration trends such as self-service, blockchain, and artificial intelligence
the solutions available in Oracle Self-Service Integration Cloud Service