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The Digital Experience Platform blog covers the latest in innovative technologies to help you transform your business.

Enabling the Mobile Workforce with Cloud Content and Experience - Part 5

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Continuing on our ongoing series on making work life easier for the mobile employees (check out posts 1, 2, 3, 4 in this series), today we will focus on one of the key aspects of effective work - social collaboration.

Workplace
collaboration has become increasingly focused on chat in the past couple of
years. A live chat service makes it easy for people to work together.

Oracle Content
and Experience Cloud already comes with Oracle Social Network features fully
integrated in it so that team members can discuss a topic as a group, have rich
conversations about a file, or chat directly amongst themselves right from
their mobile devices.
So my quick tip on
how to use key features of Oracle Content and Experience Cloud’s mobile app to drive
effective mobile collaboration this time round is about how super simple
it is to message your colleagues using Oracle Documents.

You can tap
on conversations in the navigation bar to get a full view of all the different
conversations that are going on. It gives you a quick view of everything that
is being talked about. They are sorted by last updated so the most recent posts
are front and center but you can also sort by unread if you want to make sure
you haven’t missed anything.

The person who posted last and what they said is
shown to help make it easy to figure out who you need to reply to, just tap in
the conversation to participate
.

Within the conversation view you can see who’s currently active and you have access to all ongoing threads within the conversation. You can reply to an existing thread or post a new message to start a new thread. For private side bar conversation with one of your colleagues, you can simply tap on their avatar to message them directly. You can use the "people list" to track everyone you most often need to communicate with. And, you can send them direct messages or access their profile for more contact information.

If someone messages you directly or flags you in a conversation, you will receive a mobile notification just as if someone had texted you so you can react to important requests in real time, even reply directly from the notification.As I stated earlier, it is super simple, why talk about your content using a separate service when the capability is built right in?

Check out our latest HOW TO video to see it in action:

You can always find Oracle Content and Experience Cloud
mobile app in both the
AppStore and Google play.

Hope you’ve enjoyed these tips concerning our mobile apps. I
think I will we will discuss going paperless and even more mobile-friendly in the next go round.



Don’t
have Oracle Content and Experience Cloud yet? You can start a free trial
immediately. Visit https://cloud.oracle.com/content  to get started on your free trial
today.

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