There is an incredible amount of focus on the build phase of construction projects. But operations and maintenance often last 50 times longer than construction itself.
It is hard to find anyone who has worked on any aspect of handing over project information to the owner organization, or who looks forward to it or has fond memories of the process.
So why is it that in today’s digital world such an important phase is filled with uncertainty and tedious work?
In most cases, streamlining and automating processes entails standardization. But because every project is unique, multiple contractors use various systems to execute those projects. And often the owners use different systems to manage the operations and maintenance at various sites. This creates many moving parts and makes standardization on a single system or process difficult.
In addition to the challenge of standardized processes, standard data sets and formats are difficult to secure from various contractors across distributed locations, both nationally and internationally.
So, how do we overcome these challenges to gain efficiencies throughout the 50-plus years of asset operations?
As the owner, no other party has a greater vested interest in the success of the project, and the ongoing maintenance and operations of the built asset. This role gives you the authority to define how the project will managed.
You need to select a solution that supports all your projects and programs, no matter the location. Be sure to factor in what language will be spoken by the people supporting the project and determine what local support will be required in your selection criteria.
Ensure system flexibility to support all your project types regardless of size and contract model. Look for the capability to standardize across projects while still being able to customize the solution by project type and project to meet specific needs.
Finally, implement a single project-wide solution that all parties on the project team can trust and adopt. This will help the team obtain a full project record and help reduce risk of missing, duplicate or conflicting documentation.
By starting with the end result of a project in mind, you will get a more complete and accurate record for handover if you plan for it on day one of your project. Building in a handover strategy from the start will help your contractors compile records in a fraction of the time.
Provide specifications to your contractors on how they should tag, label, and structure documentation based on how and what you want collected for handover. Specify not only what data, documents, and drawings you want, but also the format they need to be in.
Select one cohesive solution built specifically to meet the needs of owners. The solution should manage the full lifecycle of the project from planning through execution and throughout operations.
Ensure system flexibility so you can personalize the system to match your specific terminology and approval flows. Structure your system to bring in data from handover in a consistent fashion across your organization. This allows for consistent data access and easy movement by personnel across facilities no matter the location.
These are just a few of the results you may see from automating handovers, beginning planning on day one, and standardizing on a flexible solution to meet all your capital program management needs:
*Actual results achieved by Oracle Construction and Engineering customers.
Oracle Construction and Engineering, the global leader in construction management software and project portfolio management solutions, helps you connect your teams, processes, and data across the project and asset lifecycle. Drive efficiency and control in project delivery with proven solutions for project controls, construction scheduling, portfolio management, BIM/CDE, construction payment management, and more.