Maverik, a fast-growing chain of fuel and convenience stores throughout the Western United States, builds about 30 new facilities each year, in addition to renovating and expanding scores of existing locations. The scale of this work creates urgency to complete projects efficiently and effectively.
“We have to complete projects as quickly as possible to maintain the customer base and start or continue to earn revenues as quickly as possible,” Leslie Springer, director, engagement and Project Management Office for Maverik, said in a case-study presentation at the recent Oracle Industry Connect 2018 knowledge-sharing event in New York.
But achieving that goal was a challenge. “Our problem statement was, ‘Every time we open a store, Maverik is pulling off a miracle,’” Springer quipped.
To continue its growth trajectory, the company had to modernize its project management and construction processes, which were no longer sustainable or scalable for its current requirements. To achieve those objectives, Maverik chose a new path forward: close collaboration with Oracle and the implementation of Oracle’s Primavera Unifier.
“Unifier provides a unified solution for managing our complex projects,” Springer said. “We now have total visibility from project conception to completion. With this in place, we know exactly how much we spend on materials and on external vendors, and we can determine where opportunities exist for cutting costs.”
Oracle representatives worked closely with the Maverik staff to define requirements and reorganize construction process components. Stakeholders then identified and implemented as many standard features of Primavera Unifier as possible to avoid costly and time-consuming customizations. “We are able to supply standard business processes and provide checkpoints for authorizing or denying changes,” Springer adds. “And we have one place of truth to report on the repercussions of those changes.”
Working with Oracle, the Maverik team successfully implemented Primavera Unifier under budget. Stakeholders and executives have reacted so enthusiastically to the platform, Maverik officials decided to expand its use to additional areas, such as entitlements and special projects.
“Because of Oracle, we have happy employees, as opposed to resource overload,” Springer says. “Which now makes [our process] sustainable and scalable.”
Read our earlier post to learn more about how Leslie Springer finds adventure in project management, and check out our recaps of day one and day two at Oracle Industry Connect for more coverage of innovation and digital transformation in project delivery.
Read insights from the Oracle Industry Connect 2018 report here.