You have made the business decision to outsource database administration, including some or all of your IT organization. Yes, you can save money, but it comes with a lot of headaches and frustration when you can’t get tasks turned around fast enough. Contract vendors have strong SLAs for what they will and will not do. This makes troubleshooting systems that span different domains very difficult.
The DBA always says the database is fine. The system administrators say the hardware is fine. The developers say their code is fine. But for some reason authentications have slowed down by 200% in the core application that drives your business. Unfortunately, your vendors won’t give you database accounts or access to logs. What’s a DBA to do?
Gain Access to All Logs
To gain increased visibility, many customers turn to Oracle Management Cloud (OMC). OMC is a cloud service that can consume any log on premises or in the cloud. OMC leverages a Big Data backend so you are not limited by the volume of data you send to your tenant. You will have a User Interface for all logs in your ecosystem. But that’s just the beginning.
It has a sophisticated parsing engine leveraging Machine Learning and End User and Entity Behavior Analytics (UEBA) to learn what is normal and what is not. OMC clusters like patterns of problems across your entire ecosystem to present the health of your servers, databases, and applications in one user interface. You have 100% control to view the logs with full dashboarding and drag and drop query capabilities. Oracle is in the unique position to perform this type of analysis as our products include Cloud Services, Hardware, Operating Systems, Databases, and Applications. Oracle owns Java, which makes us uniquely qualified to understand Log4 J. Working with our application teams, OMC gives intelligent views into Oracle Applications such as EBS, Seibel, Peoplesoft, and even SAP. Remember, any log any system.
The screenshot below is a summary of the different options you can enable in OMC.
Application Performance Monitoring (APM): Oracle’s APM for Peoplesoft, Java, .Net, Node JS, Ruby, Docker, and Mobile Applications including both Android and Apple platforms that will diagnose performance bottlenecks in your code and system performance in your Application Servers.
Infrastructure Monitoring: The ability to view the health of your eco-system.
Log Analytics: Provides a user interface for your logs. Log Analytics has the ability to cluster errors and categorize them into common and uncommon events (which tend to be the source of problems). It is much easier to troubleshoot when you can view the logs for the operating system, database, application and WebLogic in one user interface.
IT Analytics: IT Analytics provides the ability to look across your applications, webservers, databases, operating systems, and servers to get a comprehensive perspective on the current state of performance, availability, and utilization. and leverages Machine Learning to forecast capacity requirements. It answers tough questions – such as “when will I need more disk, CPU, memory, etc.” – that allows you to get ahead of potential problems and bottlenecks instead of just reacting when things go wrong.
Configuration and Compliance: The ability to baseline your configurations and if desired the ability to provision back the desired configuration. Would you like to know if someone accidently created an unencrypted s3 bucket in Amazon Block Storage?
Orchestration: Think of it as a scheduler for your IT ecosystem. You can also attach fix jobs to break fix events in OMC. For example, if a database comes back with 90% storage is taken, OMC can fire a job that will increase space by 25% or maybe you want to automatically restart your WebLogic servers if they shut down. I won’t go so far to say the database will be 100% self-healing, but it is kind of like self-driving cars - you would not have it drive you to the airport - but, helping you stay in the lane and emergency breaking is helpful. Automation for your databases is on the way and can definitely cut down on the support tickets you create, which costs you money.
Security Monitoring and Analytics (SMA): Perhaps the most important of all, SMA will help you audit your contract vendors. Oracle now has a SIEM (Security Information and Event Management System) with machine learning and UEBA incorporated so you will have complete visibility to your IT ecosystem. SMA can leverage Identity Management, Oracle’s CASB, Audit Vault Database Firewall (AVDF) that will fulfill the complete picture to your Identity Security Operations Center (SOC) for both on premise and Cloud environments. The Big Data backend also makes it okay to send database events to your SIEM. OMC can take the load unlike traditional SIEMs in the market!
OMC is one application that provides the ability for rapid troubleshooting, application performance monitoring and the baseline for your Security Operation Center spanning both your on premises and cloud systems. It will allow you to reclaim your systems by gaining the visibility you desire on your IT systems, so you can take advantage of the cost savings outsourcing parts of your IT organization.
And if you do not outsource your IT organization, OMC is an excellent tool to minimize downtime, learn predictable performance behavior, and bring UEBA into your SIEM and Security Operations Center. Take a moment to explore how OMC could be a great fit for your organization.