Forrester comments on Dell and Perot modernization acquisitions

Interesting read;
Forrester Blog Entry
From blog:
1. "MAKE was a software-product company with a services arm" - I would describe MAKE as a tool assisted services company.
2. "Services firms that ignore MAKE's processes tend to fail / require bailout from MAKE to place the project back on the path to success"
- Agree completely! I have seen so many projects fail without a solid process / approach
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