Friday Jul 26, 2013

Business Managers Must be Smart About Cloud

Recently we posted a three part series on the new Dynamic Markets Research report- Cloud for Business Managers: Opportunities and Challenges. We introduced some key considerations for organizations who are moving their applications to a SaaS based environment. For those of you who still have questions or are looking for additional insights this is for you…

Everyone talks about the benefits of cloud but who really achieves them?   Where do you start? What should you look for?
Let’s take a closer look at several cloud opportunities for you to create benefits for your organization.

1)    To Empower the business, cloud applications must work together
This is important for several reasons:
-     A complete and integrated cloud application is necessary for business managers to visualize information through a consolidated lens. Wouldn’t it be better if you could more easily share data appropriately across departments, make better decisions and  align with the overall business strategy?



-     Get a complete and holistic view of your business
-     Roll out solutions faster without reliance on IT and  allow your business to focus on innovation


2)    Business Managers Require anytime, anywhere access
- In today’s world of social and mobile, cloud is the backbone  that enables new levels of inter-connectivity and real time access for business, its brand and the pulse of its customers.



-Social and mobile anytime access is critical for organizations to transform how employees, and customers share and use information


3) Where your data is and who has access to it may surprise you
-  Needless to say, security is the top concern with organizations considering moving their business critical applications to the cloud. This is an area where adequate research should be done and any potential cloud provider should be evaluated.


- Avoiding information siloes is also important when it comes to security. Customers want to be assured that their information is safe and protected when they do business with you. It is difficult to keep track of compliance with each department running their applications with a different cloud provider, with different processes and controls.
-It is critical to understand what security services your cloud provider will provide and what regulatory and compliance mandates they adhere too. Different lines of business will have different requirements depending on their industry, geography and customer base

So you get the picture. In order to drive orderly innovation for your business and excel in the marketplace, you’ll need to consider a complete, modern, flexible and secure cloud that is ready to move when you are.


Check out this new infographic and read the full Dynamic Markets Research Report, commissioned by Oracle.

For More Information:
 Infographic here
Survey Report here

Monday Jun 03, 2013

A Cloudy Webcast on the Horizon for Application Developers

I'm sure many of you who follow this blog have heard a lot about Oracle Cloud and may have even been able to attend one of our recent Oracle CloudWorld events. Chances are that you’ve heard a great deal about Oracle Cloud’s application services (SaaS) and the different lines of business (LOBs) that leverage them.  Let’s not forget that Oracle Cloud also offers platform as a service (PaaS) that enable developers to quickly and easily build new applications or custom extensions to Oracle Cloud’s SaaS applications. Oracle Cloud platform services are based on the world’s leading platform, open standards to prevent lock-in, and offer simple subscription pricing.

In our continuing efforts to spread the word to application developers that are keen to move their projects to the cloud, the Oracle Cloud team will be hosting a webcast series called Developing Applications in Oracle's Public Cloud. These LIVE webcasts will begin with quick overviews of our PaaS offerings, then spend most of the time on hands-on demonstrations of common tasks like building a simple app, loading data, and using the integrated tools. The first of two 2-part webcasts will focus on the Oracle Database Cloud Service and will be particularly interesting to developers familiar with Oracle Application Express. The second 2-part webcast is targeted at Java developers and will focus on the Oracle Java Cloud Service. I've listed the webcast series schedule below.

Each webcast will have LIVE Q&A so you’ll have an opportunity to ask the Oracle Cloud Product Managers any questions you have about these services. 

  • Developing Applications with the Oracle Database Cloud Service - Part 1 - June 18, 2013 at 9 a.m. PT
  • Developing Applications with the Oracle Database Cloud Service - Part 2 - June 20, 2013 at 9 a.m. PT
  • Improving Developer Productivity with Oracle Java Cloud Service and Cloud-Based IDE Plug-Ins - June 25, 2013 at 9 a.m. PT
  • Improving Developer Productivity with Oracle Java Cloud Service and Maven - June 27, 2013 at 9 a.m. PT
  • Click here to register for the webcasts today!

    Friday Apr 19, 2013

    See How Oracle ERP Cloud Service Can Transform Your Organization

    Did you know up to 64% of IT budgets are spent running day-to-day operations? Imagine what you could achieve if these resources were focused on encouraging business growth and driving innovation.

    A recent Tech Strategy article by Financial Executives International shows how you can transform back office operations, replace expensive, fixed capital investments with scalable, cost-effective solutions, and redirect resources to enhance operational efficiency and improve business performance.

    To find out more – read the full article and explore a wealth of instantly-available resources showing how your organization can:

    • Reduce costs with fewer ERP systems and an Opex expenditure model
    • Improve operational efficiency and productivity with simplified business processes
    • Deploy enterprise-grade software quickly and simply
    • Extend functionality as needed to CRM, Human Capital Management and Supply Chain Management
    Discover how you could refocus your IT spend on driving innovation with Oracle ERP Cloud Service.  Access article.

    Wednesday Jan 30, 2013

    Social, Customer Experience, and the Cloud

    Oracle held its second CloudWorld event in Los Angeles yesterday. Social permeated throughout sessions the entire day touching on customer experience (CX), sales performance, and service and support optimization.[Read More]

    Wednesday Jan 09, 2013

    Sell More, Do More, and Grow More with Mobile

    Now that the holiday season is over, I could not help noticing tablets as a top holiday gift, more than smartphones or PCs. From Apple’s two iPad models to the new Kindle Fire HD as well as the Galaxy Note Tab 10.1, tablets are becoming increasingly a household item.

    In the enterprise world, businesses are also realizing the importance of leveraging mobile devices to increase productivity and efficiency. According to a Nucleus Research survey, Social CRM and Mobile Capabilities Boost Productivity by a total of 26.4 percent (14.6 and 11.8 percent respectively).

    .

    More specifically, CRM decision makers found that organizations can significantly increase returns on their CRM investments by adding mobile and social capabilities, particularly for salespeople. Nucleus surveyed 223 CRM decision makers and found an average productivity gain of 14.6 percent from mobile capabilities and 11.8 percent from social CRM.

    “Given the relatively low price point of many mobile CRM applications and the fact that most social capabilities are bundled into CRM at no additional per-user price, organizations that do not explore mobile and social strategies are likely to lose competitive advantage in 2012 to those competitors that do embrace these technologies,” said Rebecca Wettemann, Vice President of Research, Nucleus Research.

    To learn more about it, join us at the Mobile Sales session at Oracle Cloud World, a global series of events designed to help customers realize the benefits of various cloud solutions. Through a combination of best practices, unique insights and customized content, the events will help businesses leverage the cloud to drive their current and future success.

    To register, please visit Oracle's CloudWorld page to find the CloudWorld event nearest to you.

    For more information on Oracle’s Cloud Customer Service and Support solutions, please visit our website or contact us at (866) 630-7669. You can also see an overview of Oracle Cloud Service and Support on YouTube.

    Wednesday Jan 02, 2013

    Great Customer Experiences Begin with Great Customer Service

    Rapidly evolving technologies have changed customers’ behavior and raised their service expectations. Now, 89% of them will stop doing business with you after one bad service experience. And 26% will post negative comments on social sites to share their complaints with others. Bad customer service experiences cost companies, on average, 21% of their annual revenue.

    Oracle Cloud Customer Experience Service & Support

    On the flip side, organizations that consistently deliver great customer service across touchpoints—web, mobile, social, chat—profit from being able to charge a premium. That extra margin leads to sustainable growth and profits as customers are willing to pay 25% more for a better experience. And they’ll stay with you and refer others, lowering your acquisition costs and improving your bottom line.

    So how do you equip your organization to deliver great customer service anywhere, anytime, and from any device? By building a Customer Experience (CX) Enterprise that understands its customers, empowers its employees, and adapts its business with nimble, cloud-based customer service and support solutions.

    Come to Oracle CloudWorld and learn how our SaaS solutions can help you deliver exceptional customer service experiences. Presentations you will hear include:

    The Customer Experience Imperative

    Learn what it takes to deliver a great customer experience and why it matters to your business.

    Leverage Social Insights to Deliver a More Comprehensive and Insightful Customer Experience

    Explore how to engage on social channels to glean insights and build stronger customer relationships.

    Deliver The Next Generation of Web Experiences

    Discover ways to deliver Web experiences that provide meaningful service engagements for business growth.

    Maintain a Single Dialogue with Your Customers Throughout Their Journey

    Hear approaches for providing a consistent, reliable experience across all channels and devices.

    Developing a Foundational Knowledge Strategy

    Learn how to deploy an agile, robust knowledge base for delivering great customer service.

    To register, please visit Oracle's CloudWorld page to find the CloudWorld event nearest to you.

    For more information on Oracle’s Cloud Customer Service and Support solutions, please visit our website or contact us at (866) 630-7669. You can also see an overview of Oracle Cloud Service and Support on YouTube.

    Tuesday Oct 02, 2012

    Oracle Java Cloud Service - Platform as a Service for Your Java Applications

    Oracle Java Cloud Service is an enterprise grade Platform as a Service for developing, testing, and deploying business applications. For Java developers, Java Cloud Service provides the power, flexibility, and performance of a true Java EE container in the cloud.

    Java Cloud Service delivers one of the key advantages of the Java platform, the ability to “write once, run anywhere”. Because of the standards-based approach, there's no need to worry that applications you build and deploy are forever locked into the Oracle Cloud.  In fact, you can use Java Cloud Service just as you would an on-premise Java EE environment and deploy your Java applications on a Java Cloud Service instance as-is.

    Provisioning of Java Cloud Service instances is self-service and takes only minutes, making access to Java environments both quick and easy. Java Cloud Service instances are also automatically associated with Oracle Database Cloud Service instances, so there's no complex setup involved in order to get a complete application environment up and running.

    If you're attending Oracle OpenWorld in San Francisco this week, I'm sure you've seen that there are many sessions covering Oracle Cloud services, including Java Cloud Service. Each session will provide a wealth of information, so I highly recommend you consult your conference schedule and try to check them out. In the meantime, here's a short video about Java Cloud Service. Enjoy!

    About

    Official Oracle cloud blog.

    Oracle offers customers the broadest choice of cloud solutions to simplify IT and power innovation.

    Stay Connected

    Twitter

    Search

    Archives
    « April 2014
    SunMonTueWedThuFriSat
      
    1
    2
    3
    5
    6
    7
    9
    10
    12
    13
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
       
           
    Today