Thursday Jul 31, 2014
Monday Mar 11, 2013
By Pat Ma on Mar 11, 2013
Oracle Social Relationship Management (SRM) is a product that helps you manage and scale your relationship with customers on social media channels. We have recently integrated four best-in-class social relationship management components - social listening, social analytics, social engagement and social publishing - into one unified interface to give you the most complete social relationship management solution on the market.
You can listen to what people are saying about your brand, engage with fans and followers, create content and apps, publish to multiple social channels, manage workflows, and analyze results and get social campaign metrics.
Only Oracle can connect every interaction your customer has with your brand. Our goal is to help you deliver the best customer experience wherever your customer touches your brand – whether it’s on the web, mobile, in-store, contact center, direct sales, and nowadays, this includes social.
Read about the new Oracle Social Relationship Management product here:
• Destination CRM - Oracle Launches Social Relationship Manager
• CIO Australia – Oracle goes after Salesforce.com with Social Relationship Management
For more information or to get a personalized demo of Oracle SRM, please visit oracle.com/social.
Tuesday Nov 13, 2012
Official Oracle cloud blog.
Oracle offers customers the broadest choice of cloud solutions to simplify IT and power innovation.
- Businesses Need CIOs Today More Than Ever
- The ’Software In Silicon’ Edge
- Grupo Fármacos Especializados Achieves Greater Operational Efficiency and Cost Control with Engineered Systems and Managed Cloud Services
- Strategy for All 3 Pillars of the Cloud
- Artificial Intelligence as Core IT
- A Hard Look at HR Processes
- Oracle Managed Cloud Services Wins Frost & Sullivan Innovation & Leadership Cloud Managed Services Award
- How IT Must Change
- Gail Coury, VP, Risk Management, Managed Cloud Services, Oracle to Speak at Women in Leadership and Technology Conference
- What Happens When Big Data Meets Cloud?