Friday Feb 13, 2015

What Are the Most Important Software Systems for Any Organization?

By Mike Vilimek

wow

One of the main advantages of Cloud solutions is the rapid availability of innovation. Cloud computing allows organizations to take advantage of upgrades at a far more frequent pace than with traditional on-premise solutions. As organizations begin moving their systems to the cloud, the question of which are the most important systems, and which areas should benefit first from the rapid innovation cloud solutions can deliver will likely be examined. 

[Read More]

Friday Feb 06, 2015

Personalized Technology: The New Frontier in Cloud Computing

written by Lisa M. Schwartz @leeza2020

As it is with medicine and learning institutions, we often rely on traditional ways of treating people in large groups so that positive effects can be achieved quickly for the masses. Yet, today, consumers want more. They are asking for the next level in personalization: How can medicines and treatments be tailored so that they work best for “ME”? Or, how does a tailored training course help “ME” to learn faster?

In medicine, a growing number of researchers, healthcare clinicians, and an increasing number of patients are calling for a more personalized approach aimed at preventing disease and tailoring treatment if a disease becomes a reality - often referred to as personalized medicine, genomic medicine or precision medicine.

Even educational institutions use the phrase, “personalized learning”, to refer to tailoring lessons to different students. They point to the myriad of digital devices, software, and learning platforms offering educators an array of options for tailoring lessons to students' preferences.

The Advent of Personalized Cloud Technology Software

And so it goes, in the cloud computing software world.

How can software be personalized in the cloud to work better for “ME”, the individual?

As consumers, most of us don’t mind having recommendations made to us based upon our last purchases, especially if they are relevant and timely to our interests. And similarly, as employees using business software, we want to be able to tailor software, even have insights and recommendations made to us, so we can be more empowered and effective in in our day to day tasks.

And today this phenomenon is only accelerating. Gen Y or Millennials are the largest generation now in the workforce since the baby boomers. Millennials, have taken the lead in seizing all the new platforms of the digital era—the internet, mobile technology, social media—to construct personalized networks. They are “digital natives”—the only generation for which these new technologies are not something they’ve had to adopt. Personalization is something they have come to expect. (1)

Not only Millennials, but most digital users today want to know more, quickly and easily. There is an expectation that business software will allow us to personalize, enabling us get better results for the company and ultimately help us to excel in our positions.

“Treat Everyone the Same” 1St Gen Cloud Apps Providers

Yet, not all cloud software gives the user the flexible personalization they need, due to a “one size fits all software design in the cloud” built by the majority of SaaS software providers. This “one size fits all” design enables the software provider to manage and upgrade all their customers at one time, treating them as a large group. This 1st generation “treat everyone the same design” decreases the provider’s costs. Not only is this practice prevalent in the cloud but is a predominant practice in medical and educational institutions. The result of this “treat everyone the same” is: limited personalization, limited options and limited benefits for the consumer.

Distinctions of Modern 2nd Generation Cloud Apps Providers

However not all cloud providers use this approach in cloud application design. 2nd generation cloud application providers understand that personalization for each customer and each individual is now a requirement. Modern cloud application providers are taking a personalized approach to cloud design and understand that each customer is unique, has unique business processes, has unique data requirements and that all customers do not fit nicely into one group. 2nd generation cloud application providers offer customers’ choice and personalization in cloud software for their business.

Personalizing Beyond the SaaS Application with PaaS

Not only does personalization include the capabilities to make choices within the application but also includes a complete breadth of services available to you if you want to extend beyond your SaaS application with Platform as a Service (PaaS). Perhaps you want create a new application or mashup information into your SaaS application from external data sources. When choosing a cloud applications provider, it is equally important to look very closely at the standards based capabilities within their cloud PaaS platform.


Things to Look for in a Modern Cloud Platform Provider

· Provides a well-known standards based cloud platform to maintain consistent governance and standards across the business

· Allows you to personalize and extend your SaaS cloud applications quickly

· No lock-in with unknown proprietary languages or databases

· Maintains a secure cloud platform that connects easily with SaaS applications and other clouds

· Allows you to move your applications if you choose to another platform

· Provides pre-built services at every layer that will help your business innovate and personalize beyond the SaaS application.

     As we enter into the next frontier of personalized cloud technology, be sure to examine closely the nuances of cloud providers and how  they allow you to personalize your cloud. In this 2nd generation of cloud applications and cloud platforms, it is not an unreasonable for you to expect more choice and personalization in the cloud.

 For find out more about Personalizing SaaS applications and modern standards based cloud platform services, PaaS, watch and share this fun and fact filled video.

          1.  (http://www.huffingtonpost.com/chris-komisarjevsky/millennials-are-defining-_b_5714683.html)

Friday Oct 03, 2014

Can your cloud provider keep up with your modern business?

This week at OOW we gained a wealth of information. At a high level we got to hear from many technology experts and industry analysts on the era of digital disruption and how these no longer “new” technologies “cloud” “social and mobile” are taking over the way we do business. Old applications just can’t measure up. As CEO Mark Hurd said it best during his keynote on Monday morning, most of these “old applications are pre-internet, pre-cloud, pre-mobile and pre-social. They don’t allow for flexible upgrades or other capabilities that are a must have in today’s modern digital age”.

Amidst the buzz around Oracle’s modern cloud offerings, Oracle made another announcement regarding its innovative Customer2Cloud program. Here is a quick summary in case you missed the details. Oracle install base customers can now easily migrate to the cloud by reallocating their existing unused seats and support spend to moving their applications to the cloud. In addition, to removing financial barriers, Oracle offers rapid start-up services and packed integrations to ensure a successful transition to the cloud. The best part? The program is available for all Oracle ERP, EPM, HCM and CRM customers. With Oracle’s new Customer2Cloud program, you can now start achieving all the real benefits of modern cloud applications for your business- faster innovation, lower costs and a better experience for your customers.

Where do you go next? There are many cloud providers in the marketplace today. How do you choose the one that is best for your business? A cloud provider should be more than provider. They should be a partner that you can trust for the long term. They should be able to support your business along its journey to innovation, expansion and competitive edge in the marketplace. With Oracle’s Customer2Cloud program and modern cloud applications, you can be on your way to the cloud in no time.

Check out this executive overview on Customer2Cloud:


Want to know more about Oracle’s Customer2Cloud program? Click here.

For the Customer2Cloud Press Release click here.

Want to know more about Oracle’s SaaS offerings? Click here.

Tuesday Sep 02, 2014

Oracle HCM Cloud Set to Shine at OpenWorld 2014

By Mike Vilimek

wowAt Oracle OpenWorld 2014 all things HCM will again be a dedicated “event within an event” called HCM Central @ OpenWorld. This year’s experience promises to be even better than last year’s and we want to let you know why you should be excited and eager to attend.

[Read More]

Thursday Jul 31, 2014

Cut Yourself a Break: Get a Social Management Platform

If you’re a community manager who’s publishing, monitoring, engaging, and analyzing communities on multiple social networks manually and individually, you need a hug.  We’re sure you’re getting by just fine, because you’re a typical superstar CM that possesses multi-disciplinary skills. But at what point do you cut yourself a break and let a social management platform preserve your sanity?[Read More]

Tuesday Jul 22, 2014

Introducing Data as a Service!

Written by Carli Visser. 

It’s no surprise that businesses today are turning to data to get smarter about their customers. In many ways it has become the currency of choice for businesses looking to navigate the complexities of today’s highly fragmented and information driven economy. As a result, businesses are collecting real-time insights faster than ever while upending Moore’s Law as the number of channels grows exponentially.

And while data has become a must have for businesses of all stripes, the ability to convert this type of intelligence into competitive advantages -- filing the holes where a company’s knowledge needs to be supplemented -- still remains a cumbersome process. 

So what’s the next logical step for businesses looking to leverage the growing volume and variety of data available to them? Enter Oracle’s Data as a Service (DaaS) for Business.

At its core, DaaS for Business promises to change the way organizations think about data as a competitive advantage for their business. Through these data services, DaaS can serve as a central point to source, manage and provide data to any business user. Think of it as the Grand Central Terminal for all your data needs. Much like any other enterprise solution that is available to businesses in the marketplace, the timing and need for this type of service is long over due.

Oracle’s DaaS features a suite of offerings that can help decision makers fine tune and focus their marketing and social efforts with better insights from data. Future data offerings will be targeted at sales, talent acquisition and for solving more verticalized needs.

What do businesses stand to gain with DaaS?
  1. Data that is portable and connected….
  2. Eliminating the hurdles and speeding up data adoption…
  3. Transparent and trusted…
  4. Connected cross channel data…
  5. Scale, depth and accuracy…
  6. Unique audience insights…
  7. Easy access and action…

This is just the tip of the iceberg in what DaaS can do for your business. The collection of data is half the battle when it comes to gaining any advantage over your competitors. Putting that data into action closes that loop. After all, data at rest tends to remain at rest.

You can learn more about Oracle DaaS by reading today's press release or by viewing the launch webcast.

Monday Jul 14, 2014

Why More (Cloud Applications) Really Is Better

It doesn’t matter that I’ve done it a dozen times before. I am still amazed at how easy it is to submit a claim for out-of-network expenses through my health insurance provider. I log onto their web site, enter information from the physician’s statement, hit submit, and the money is in my bank account three days later. When my husband suggested that we switch to his health plan to save some money, I refused. I simply can’t go back to the days of printing claim forms, scanning receipts and faxing in documentation.  Like everyone else, I want speed and simplicity. With two kids, a horse, and 2 spoiled dogs to take care of, can you blame me?

Today, people expect that digital experience. For many companies, cloud applications offer a quick on-ramp to a digital way of doing business. For example, you can find highly qualified candidates faster through social recruiting. You can target messages and promotions to individual customers with cross-channel marketing. You can use a mobile device to generate a quote for your customer while you’re meeting with them.

So far, most companies rely on cloud applications to address a specific business opportunity. Eventually, though, you’ll want to integrate these cloud applications into a larger process. Let’s say you’d like to recruit sales people who have a greater likelihood of becoming high performers. You’d need to identify your current top sales performers, create a “top sales performer” profile, recruit people based on that profile, and then measure how they perform. This is no longer just about social recruiting. It involves sales, HR, talent management, and finance.

Think back to my claims processing example. I’m no health care expert, but I know that level of service requires different systems working together – including the customer portal, provider database, claims processing, benefits tracking, reimbursements and accounting. It also requires master data management, security, analytics, and integration.

At Oracle, we say we have more enterprise cloud applications than anyone else does. But what does that really mean? It means that we think business needs both speed AND standardization. You get speed and innovation by adding cloud modules to your existing on premise portfolio. When you’re ready, you also get the benefit of standardization by migrating core transaction systems to the cloud as well. Our core Fusion cloud applications for CRM, HR, ERP and SCM all share a single data model, single sign-on, business intelligence and integration framework.

So the next time you’re caught in vendor hype over the cloud (mea culpa, we’re all guilty of this), think about everything that goes into making an exceptional business experience. It’s a combination of rapid innovation AND standardization.

Friday Jun 27, 2014

Questions You Should Ask Your Cloud Provider

By Mike Vilimek

wow

The shift from complex and costly on-premise business software to flexible and more cost-effective cloud solutions is not only underway, it’s inevitable. The business advantages both in terms of cost and functionality are simple too great to ignore. Whether it’s HCM, ERP, or CX, businesses will continue to shift away from managing on-premise versions of these systems to cloud solutions. But are all cloud solutions the same?

[Read More]

Monday Apr 14, 2014

Oracle Announces Storage Cloud and Oracle Database Backup Service

Oracle announced today that the Storage Cloud Service and Database Backup Service are now generally available in the Oracle Cloud. I thought it would be worth discussing the significance of these two new services beyond what's stated in today's press release. But before I do, let me first start with the basics of each service. The Oracle Storage Cloud Service is an IaaS offering that provides a secure, scalable, and reliable object storage solution for easily storing and managing data backups and archives in the cloud. The Oracle Database Backup Service is a PaaS offering that provides a simple, low-cost, and secure cloud-based backup and restore solution for on-premise Oracle Databases.

The launch of the Storage Cloud is significant as it marks the first time the Oracle Cloud, or any public cloud for that matter, offers services in every key layer of the cloud technology stack: SaaS, PaaS, and IaaS. With Oracle Cloud, you're not forced to build and maintain integrations between multiple public clouds in order to meet the growing needs of your business. While storage itself has become more of a commodity over the years, the importance of security and reliability of storage housing critical business data can never be overstated. The Storage Cloud has features you'd expect from an enterprise-class storage solution like built-in redundancy, access via RESTful web services or Java libraries, and capacity on-demand. That's not to say that other clouds that offer storage services can't or don't offer similar capabilities, but now you have the choice of storing your data in the same cloud that you can depend on to run all of your critical business applications. Wouldn't it be nice to have a single cloud and single cloud service provider to work with for all of your business application and data needs?

Every business performs backups of their critical databases to reduce the risk of data loss. The Database Backup Service provides a simple, low-cost solution that can become part of a multi-tiered database backup and  restore strategy.  From my experience, most IT organizations perform RMAN backups of Oracle Databases to local disk, and usually to the Fast Recovery Area.  However, when it comes to Tier 2 backups, most perform RMAN backups to remote disk. Then for those who are storing data that is infrequently accessed, Tier 3 backups are stored to tape and archived. Now with the Database Backup Service, you can avoid the data center cost and resource requirements associated with buying and deploying additional disk and tape backup systems by moving your Tier 2 or Tier 3 backup and restore solutions to the cloud. One of the advantages not mentioned in the press release is that the Database Backup Service actually stores database backups to the Storage Cloud, which means that all of the security and reliability of triple-mirroring for redundancy and data isolation apply to the Database Backup Service as well.

I hope you take the time to review the details of these two latest additions to the Oracle Cloud service portfolio. If you think you could benefit from either of these new services, sign up for a 30 day free trial and take them for a test drive.

Friday Apr 11, 2014

When is “Big Data” in HR Just Analytics?

By Mike Vilimek

wow

If you follow HR technology even a little, you have heard something about big data. In terms of popularity, it’s right up there with other key trends like social, mobile, and the cloud. And while definitions for many of these are not set in stone, big data is by far the most undefined and misunderstood trend of the bunch. 

[Read More]

Tuesday Apr 08, 2014

Checklist for Sales and Sales Operations Leaders

You’re running a sales or sales operations team. You get invited to a number of events—or are spending time out of the office with customers. That’s your job.

Another invitation comes along. You quickly scan it, thinking “what’s in this for me?

The Checklist

  • New Ideas: Do you look outside your company, to industry thought leaders and your sales peers for new ideas?
  • Career Planning: Is it important to look ahead—for your business and your career—to understand where Selling is headed and how it’s changing your job?
  • Translating Plans to Action: Is there something you could learn from your peers—running Sales organizations like yours—about doing things faster, closing more big-ticket deals?
[Read More]

Friday Mar 07, 2014

Oracle’s Day in the Cloud in Melbourne

written by: Rushenka Perrera

Oracle CloudWorld in Melbourne took place on a steamy 32 degree day at the Grand Hyatt. The event kicked off with registration at 8am and the plenary at 8.45am. With 600 attendees, it was even bigger than the event we ran in Sydney almost a year ago.
The event featured six tracks focusing on sales/marketing; finance and operations; customer service; developers; IT innovation and HR. This CloudWorld had large numbers of attendees from all different lines of business as every effort had been made to make sure the agendas for each track were compelling enough to appeal to the specific needs of these busy individuals.
The plenary sessions were packed to the rafters. Tim Ebbeck, Managing Director for ANZ kicked off the proceedings and introduced Jeff Henley, Oracle’s Chairman who had the audience captivated with his presentation on Moving at the Speed of Opportunity. Jeff was followed by Reggie Bradford, SVP, Product Development, Oracle, Former Founder & CEO of Vitrue who presented the power of the Oracle cloud.


The plenary sessions ended with a panel titled ‘Transform Your Business’. The participants came from diverse backgrounds but provided highly engaging banter to challenge the perceptions of the audience and to introduce them to new ways of thinking. The panel lineup included a stellar cast:
Iain Clarke, Chief Technology Officer, Cloud Services, Capgemini Australia
Brandon Byrne, Vice President of Finance and Administration, Curse
Dr David Rock, Author and Director, NeuroLeadership Institute
Matthew Holst, Director of Demand Centre & CRM APAC, Dell
Anthony Micomonaco, Manager Knowledge Management, Product & Markets, National Australia Bank
The different track speakers also included some heavyweights including:
•    Hugh Macfarlane, Founder & CEO of MathMarketing | Author of "The Leaky Funnel" talking about integrated sales and marketing.
•    Dr Catriona Wallace, Customer Experience Futurist and Chief Executive on designing a high performance customer experience organisation for the future.
•    Dr David Rock, Author and Director, NeuroLeadership Institute on the neuroscience of developing leaders.
•    Brandon Byrne, Vice President of Finance and Administration, Curse talking about why Curse chose Oracle Cloud over the competition.
•    Iain Clarke, Director – Chief Technology Officer - Cloud Services, CapGemini and NRMA on how to drive end to end innovation around cloud adoption.
•    Matthew Holst,Director of Demand Centre & CRM APAC, Dell discussing Dell’s marketing journey using Eloqua.
•    Nigel Prior, National Customer Experience Practice Manager, NEC Australia talking about their customer experience strategy.
•    Robert Hillard, Managing Partner Technology Agenda, Deloitte on what the tech trends will be for 2014.


The day ended with Reggie Bradford summing up on customer expectations in the age of the modern customer experience and finally with Lauren Anderson, Chief Knowledge Officer at Collaborative Lab, really challenging the audience and wowing them with stories of new cloud innovation in her presentation on  a new world of consumer behaviours.

Friday Feb 21, 2014

You Are Not Even Wrong About the Cloud - Part 2

In the first part of this blog series, I described the orthogonal nature of costs and benefits with regard to Cloud computing. The mismatch between the forces that incur costs and rack up benefits has led to a general misunderstanding of this technology area. The first area for examination of this mismatch are the different audiences investigating Cloud computing.

The past couple of years have really reminded me of the early 90s, with Cloud taking the place of graphical user interfaces (GUIs). I distinctly remember being at the launch of Window 3.0, the first real GUI from Microsoft, the dominant client operating system. There were a bunch of crotchety old IT guys (who were probably younger than I am now) complaining about how they “weren’t going to buy 286s to run Windows”. And they were probably right. They didn’t buy 286s that year – they bought 486s in two years.

Because the wave of GUIs was an unstoppable tsunami. The client side of the environment went from green-screen/command-line to GUI in just a couple of years, whether IT liked it or not. The reason was simple: it was easier.

[Read More]

Friday Feb 14, 2014

You Are Not Even Wrong About the Cloud - Part 1

Many years ago, I read an article in The New Yorker about a math expert who was working as one of the early quants on Wall Street. One phrase from that article has become a part of my vocabulary – “You are not even wrong”. By this, the mathematician meant that the person was so far off base on a topic as to not even qualify as being wrong – it’s like they had left the universe of correct and incorrect on a certain topic.

I have used it over the years as a sarcastic description of some opinion I felt was on the far side of clueless. But, in reality, the description is not just an ultimate putdown of sorts. This phrase can apply to any ideas which don’t really apply to a particular scenario. The person expressing the opinion is not necessarily unintelligent, or even uninformed. They are just playing on the wrong field.

I’ve been product manager for the Oracle Database Cloud for the past 3 years, and I find that this situation is wildly common when people talk about Cloud computing. Seemingly everyone is excited about the possibilities of the Cloud, but the overwhelming majority of people are looking at this technology area from an inappropriate viewpoint.

Put simply, most believe the Cloud is magic. And we all know there is no magic technology – even a great advance like Exadata is a result of a bunch of good decisions implemented well.

The problem lies in something I refer to as the orthogonal nature of costs and benefits. When two terms are orthogonal, there is no statistical relationship between them. In the same way, there are important facets of Cloud computing where the costs and benefits stem from different places – places which are rarely united in a single world view.

This blog is the first of five parts. In the next three parts (with the first of these three parts here), I will discuss three prominent areas of orthogonal costs and benefits, which will help you to understand how to properly evaluate the what, when and hows of Cloud computing for your particular organization. The final part will be a general prescription on how to move to the Cloud to maximize benefits and minimize both problems and disappointments.

Friday Jan 24, 2014

4 Core Steps To Support Conversion Along Your Audience’s Journey

How do you facilitate more integrated demand generation campaigns? By delivering more rich information discovery and exchange on the channels where your audiences are interacting. Cultivate a role in the discussion, and optimize your activity mix to understand what’s effective, and how you can influence the engagement process in a meaningful way to your prospects and customers. To help you think outside your traditional marketing box,  here are 4 “building benefits” — or a phased approach — to optimize conversion rates throughout the funnel with marketing technology . [Read More]
About

Official Oracle cloud blog.

Oracle offers customers the broadest choice of cloud solutions to simplify IT and power innovation.

Stay Connected

Twitter

Search

Archives
« March 2015
SunMonTueWedThuFriSat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
    
       
Today