written by: Beth Ellyn Rosenthal, Outsourcing Center
Ask 10 people what constitutes a successful long-term managed cloud service relationship and you will get 10 different answers. But everyone will say governance is a key driver in every managed cloud services relationship, no matter the flavor, and will continue to be as long as buyers and their service providers have to work together.
But governance has been undergoing a constant metamorphosis since the days when Ross Perot took over some mainframe functions. “Governance has grown some teeth and the teeth are in the shape of dollar signs,” says Michael Alfonsi, managing director, Financial Transactions Portfolio, Americas for BancTec. “Governance, which started out as a service level agreement (SLA) development and management committee, has now become a true management metrics oversight body that assigns penalties or provides incentives (in more enlightened relationships) as it monitors the performance of the entire relationship.”
We asked a third party to survey a panel of experts on what forces will change this bedrock function in 2014 and beyond. Here are their sage predictions. Click here to read the full article.
As Oracle Open World comes to an end, it’s time to think about some of the key takeaways when it comes to Cloud.Cloud - a big topic of the conference is undoubtedly one of the most used “buzz words” in the high tech industry.
The first thing that comes to mind for me when I think about cloud is choice. Customers are overwhelmed with choices in the marketplace. What cloud vendor should you choose? What type of cloud is best for your business?
Oracle’s cloud strategy is to offer choice and flexibility with the most comprehensive, modern, and secure portfolio of cloud products and services to fit your business needs.
Only Oracle offers a broad portfolio of enterprise-grade software and hardware products and services that enable public, private, and hybrid clouds, so you can choose the right approach for your business. Unlike competitors with limited cloud options—for example, software as a service (SaaS) only, virtualization only, or hardware only—Oracle provides the broadest, most complete, and most integrated set of cloud offerings in the industry.
We have heard a lot about private clouds (build your own), SaaS (subscribe to a public cloud application) but yet how does a managed cloud service fit in?
A key component of Oracle’s Cloud Solutions, Oracle Managed Cloud Services, enables organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies.
Get more out of your Oracle Investment. Focus on your core business and let Oracle do the work for YOU.
It's Friday. Time for a fun video blog post. Cloud Cloud Cloud. For those of us in the high tech industry, this buzz word seems to be everywhere. Lower Costs, Flexibility, Reduced Risk and Speed are the benefits that come top of mind for all of us. But what truly defines the value of Cloud? At the end of the day, all organizations, regardless of industry, sector, and location have one goal- to make money and stay ahead of the competition. Related to this, is the increasing need to focus on their core business rather than worrying about the back end IT components.
Time to focus on innovation for your business so you can grow your bottom line. Time to put Innovation back in IT.
Check out this video and learn how Oracle Managed Cloud Services can do just that.
If you are considering upgrading to the latest version of Oracle E-Business Suite Release 12, here is a great podcast.
You can hear Annette Melatti of Oracle ERP Product Marketing interview Bjorn Eriksson of Oracle Product Management and Jeremy Gill, CIO, Michael Baker, Inc.
Jeremy Gill, Oracle Managed Cloud Services customer, talks about the numerous business advantages of using Oracle E-Business Suite Release 12 in the cloud. And Bjorn explains the advantages of killing two birds with one stone--- how to quickly get the latest Oracle E-Business Suite Release 12 innovations while efficiently upgrading directly to a Managed Private Cloud.
As promised here is blog Part 2: Why Upgrade to Oracle E-Business Suite 12 in the cloud?
7 Good Reasons to Upgrade to E-Business Suite 12 in the Cloud:
1) Take advantage of new and improved features: from global sub-ledger accounting to mobile access for supply chain management to built-in extensions for information search and discovery.If you haven’t checked out the latest features yet, there are over 1000 EBS 12 enhancements.
2)Plan now to address any ongoing Oracle Support considerationsand regulatory compliance requirements.Based upon that information alone, you should have an EBS upgrade strategy and planning well underway.
3)Customizations got you worried?Expedite your next Oracle E-Business Suite upgrade – have Oracle identify all customizations, reduce un-needed customizations (EBS 12 has built-in many of your customizations) and during the upgrade keep all necessary customizations to run your business.
4)Migrating EBS to the cloud allows parallel migration and testing.Therefore no extra hardware purchases for the testing and upgrade. Business disruption is minimized. And, by moving to the cloud, this provides for smoother future upgrades that are based on your own timeline.
5)Oracle Experts will upgrade and run your EBS applications for you in the cloud. Free your IT resources to develop new services and work on projects that are critical to business innovation and competitiveness.Your IT resources will not be inundated with upgrade tasks!
6)Reallocate precious IT dollars to other projects, eliminate CapEx costs.
7)Oracle minimizes business risk by having enterprise class cloud services under stringent SLAs designed to run your business applications for you such as:
a.Enterprise grade infrastructure
b.World-class security and identity management
c.Best practices in regulatory compliance: from classified federal gov’t standards, to healthcare HIPPA standards to meeting Financial Services requirements (PCI DSS)
Next Step: To help you upgrade and get to the cloud in the shortest period of time, Oracle has a program called Oracle Upgrade Factory for Oracle E-Business Suite 12.It offers a unique approach, seamlessly bundling Managed Cloud Services and Oracle Consulting Services together for an entire Oracle E-Business Suite upgrade and migration to a managed private cloud.Read the Oracle Upgrade Factory Solution Brief here.
I was on a business trip in the New England area. Rather than use my phone for
mapping instructions, I asked a local resident for directions to a nearby
restaurant.The response was: “ya can’t
git thar from heeyah.” (Translated: you can’t get there
from here.)I loved the response and my
curiosity was peaked.Surely there must
be a way to get to my destination, right?Yes, but as our local resident
implied, some roadmaps are more circuitous, and harder to follow than others.
made me think of our enterprise application customers considering the cloud and
now wanting answers to practical questions such as – “how do I get there from
here? And, which of my applications are
best suited for the cloud and what do I do next?”
those customers that are currently on Oracle E-Business Suite 11.5.10 or below,
there is a simple cloud roadmap. You really
can get there from here, and more easily than managing it all in-house!
So How Do You
Get There From Here?
Oracle has a program called Oracle
Upgrade Factory for Oracle E-Business Suite 12.It offers a unique approach, seamlessly bundling Managed Cloud Services
and Oracle Consulting Services together for an entire Oracle E-Business Suite upgrade
and migration to a managed private cloud.Read the Oracle Upgrade Factory Solution Brief here.
This will get you up and running in
the cloud in the shortest period of time and with the least amount of
It starts with contacting a Managed
Cloud Services representative who can share the Oracle Upgrade Factory Roadmap
with you and arrange for a CEMLI (customization) inventory and analysis of your current E-Business Suite
Stay tuned for part two of this blog on:“7 Good Reasons to Upgrade Your
E-Business Suite to the cloud.”
What makes a cloud hero a “hero”?The first words that come to mind are
innovation and achievement. Innovation by
definition means “a new method, idea or product”. In the technology world it
can mean this among many other things like implementing new ideas that can help
you achieve business value or thinking “outside the box” when delivering exceptional
service to your customers.In this next
cloud hero’s case, both happen to be true.
Toshiba America Nuclear Energy Corporation (TANE) is the
North American representative for Toshiba's global nuclear energy business.
Established in 2008, TANE operates to provide North American customers with
Toshiba's nuclear expertise gained from 50+ years engineering, constructing and
operating nuclear power plants. TANE's mission is to provide advanced nuclear
power plant technologies & services intended to ensure or improve safe,
economical & reliable operations to these customers.
Being in the nuclear industry, disaster recovery and security are critical to the core of TANE's business. With mission critical
applications running in the cloud, TANE needed to ensure that the cloud
provider’s security strategy would meet their vigorous requirements.
Managed Cloud Services had the answer. Oracle
Managed Cloud Services provides it customers with the global scale and
expertise that they need. Worldwide data centers, over 15,000 dedicated
security service professionals and a defense in depth approach to security –are just a few of the many security features customers can expect. In addition,
Oracle Managed Cloud Services adheres to all industry and global security and compliance
standards. Another key point for Toshiba- who was challenged with being
compliant with security regulations in their industry as well as local data
security policies in Japan.
On March 3, 2011, a shocking surprise shook TANE and
millions of Japanese residents to their core. The ensuing earthquake and tsunami
had a profound impact on not only the Japanese people but on TANE specifically.
Due to the earthquake’s timing (only two months prior to their implementation),
TANE lost 80% or more of their resources. Oracle was able to step up and
provide them the dedicated staff and resources they needed to ensure that they would
be up and running within their tight project timeline of several months. Oracle
Managed Cloud Services was able to get them up and running with their first
Oracle JD Edwards instance in just 3 weeks.
Check out this video and learn how this Cloud Hero saved
more than just their IT department.
Who is your cloud hero? Tweet us @OracleCloudZone and don't forget to use hashtag #cloudheroes.
To learn more about Oracle Managed Cloud Services, click here
Red Robin Delivers More than Good Food with Oracle's Cloud.
Red Robin transforms business processes, drives better business
results, and yields higher employee performance by deploying Oracle
Fusion HCM, Oracle Fusion ERP, and Oracle Fusion SCM business
applications with Oracle Managed Cloud Services.
1) Reduced Cost - During
major upgrades, most organizations typically need to replace or invest in extra
hardware and other IT resources to support the upgrade. With the Cloud, this can
become more of an Op-ex discussion. The
flexibility and scalability of the cloud also allows for new business solution
to be set up more quickly with the
ability to scale IT resources to closely map to changing business requirements.
. This enables more and faster innovation because you are spending money to focus on core business initiatives instead
of setting up complex environments.
2) Reduced Risk- This is especially
true when you are working with a cloud provider that possesses substantial in-house
expertise. Oracle Managed Cloud Services
has been hosting and managing customer’s business applications for over a
decade and has help hundreds of customers upgrade and adopt new technologies
faster and better. Customer have access
to over 15,000 Oracle experts in operation centers around the world that can
work around the clock and have direct access Oracle Development to optimize our
customers’ upgrade experience.
3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite,
PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized
best practices and tools across the technology stack to accelerate the upgrade
and migration with substantially reduced timelines and risk. And because the process is repeatable,
customer stay more current on the latest releases, continuously taking
advantage of the newest innovations – without the headache..
By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken
the video of this Managed Cloud Services customer to learn more about their
Oracle Managed Cloud Services delivers
enterprise-grade, end-to-end managed cloud services across Oracle's portfolio
of business applications, middleware, database, and hardware technologies.
Organizations can deploy solutions according to their own specific needs and
budget, and decide where applications are hosted.
Oracle can manage applications at customer sites, through Oracle's partners, or
at one of Oracle’s data centers. Organizations can also choose a hybrid model
for different elements of the IT environment, and move back and forth over time
as strategy or requirements change. Options include
Technology on demand. A set of end-to-end managed services
for Oracle Engineered Systems and Oracle’s technology platform, including
infrastructure (servers and storage), database, virtualization, operating
system, and middleware.
In addition, with Oracle managed cloud services, your
systems and data are secure and protected at every layer.Managed Cloud Services has extensive global
expertise,best practice security and
regulatory compliance , and standard operating processes that will ensure your data and business critical information is
Oracle Managed Cloud Services helps you leverage Oracle’s
years of experience so you can better focus and direct your resources.
Let Oracle Cloud
Services build and manage your cloud for you while you focus on driving your