Friday Mar 14, 2014

Managed Cloud Services: Governance Grows Up

 written by: Beth Ellyn Rosenthal, Outsourcing Center

Ask 10 people what constitutes a successful long-term managed cloud service relationship and you will get 10 different answers. But everyone will say governance is a key driver in every managed cloud services relationship, no matter the flavor, and will continue to be as long as buyers and their service providers have to work together.

But governance has been undergoing a constant metamorphosis since the days when Ross Perot took over some mainframe functions. “Governance has grown some teeth and the teeth are in the shape of dollar signs,” says Michael Alfonsi, managing director, Financial Transactions Portfolio, Americas for BancTec. “Governance, which started out as a service level agreement (SLA) development and management committee, has now become a true management metrics oversight body that assigns penalties or provides incentives (in more enlightened relationships) as it monitors the performance of the entire relationship.”

We asked a third party to survey a  panel of experts on what forces will change this bedrock function in 2014 and beyond. Here are their sage predictions. Click here to read the full article.

Thursday Sep 26, 2013

Sleep better at night. Let Oracle Managed Cloud Services do the work for you.

As Oracle Open World comes to an end, it’s time to think about some of the key takeaways when it comes to Cloud. Cloud - a big topic of the conference is undoubtedly one of the most used “buzz words” in the high tech industry.

The first thing that comes to mind for me when I think about cloud is choice.  Customers are overwhelmed with choices in the marketplace. What cloud vendor should you choose? What type of cloud is best for your business?

Oracle’s cloud strategy is to offer choice and flexibility with the most comprehensive, modern, and secure portfolio of cloud products and services to fit your business needs.

Only Oracle offers a broad portfolio of enterprise-grade software and hardware products and services that enable public, private, and hybrid clouds, so you can choose the right approach for your business. Unlike competitors with limited cloud options—for example, software as a service (SaaS) only, virtualization only, or hardware only—Oracle provides the broadest, most complete, and most integrated set of cloud offerings in the industry.

We have heard a lot about private clouds (build your own), SaaS (subscribe to a public cloud application) but yet how does a managed cloud service fit in?

A key component of Oracle’s Cloud Solutions, Oracle Managed Cloud Services, enables organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence.  Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies.

Get more out of your Oracle Investment. Focus on your core business and let Oracle do the work for YOU.

Check out the video to learn more.

For More Information Visit:

Friday Aug 16, 2013

Putting Innovation back in IT

It's Friday. Time for a fun video blog post. Cloud Cloud Cloud. For those of us in the high tech industry, this buzz word seems to be everywhere.  Lower Costs, Flexibility, Reduced Risk and Speed are the benefits that come top of mind for all of us. But what truly defines the value of Cloud? At the end of the day, all organizations, regardless of industry, sector, and location have one goal- to make money and stay ahead of the competition. Related to this, is the increasing need to focus on their core business rather than worrying about the back end IT components.

 Time to focus on innovation for your business so you can grow your bottom line. Time to put Innovation back in IT.

Check out this video and learn how Oracle Managed Cloud Services can do just that.

Friday Aug 09, 2013

Podcast: Listen to an Oracle Customer Interview: Benefits of Upgrading Oracle E-Business Suite Release 12 to the cloud

written by Lisa Schwartz

If you are considering upgrading to the latest version of Oracle E-Business Suite Release 12, here is a great podcast.

You can hear Annette Melatti of Oracle ERP Product Marketing interview Bjorn Eriksson of Oracle Product Management and Jeremy Gill, CIO, Michael Baker, Inc.

Jeremy Gill, Oracle Managed Cloud Services customer, talks about the numerous business advantages of using Oracle E-Business Suite Release 12 in the cloud.  And Bjorn explains the advantages of killing two birds with one stone--- how to quickly get the latest Oracle E-Business Suite Release 12 innovations while efficiently upgrading directly to a Managed Private Cloud.

Take a listen…

Upgrade to Oracle E-Business Release 12 in the cloud with Oracle Managed Cloud Services

Friday Jun 21, 2013

7 Good Reasons to Upgrade E-Business Suite to the cloud

As promised here is blog Part 2: Why Upgrade to Oracle E-Business Suite 12 in the cloud?

7 Good Reasons to Upgrade to E-Business Suite 12 in the Cloud:

1)   Take advantage of new and improved features: from global sub-ledger accounting to mobile access for supply chain management to built-in extensions for information search and discovery. If you haven’t checked out the latest features yet, there are over 1000 EBS 12 enhancements.

2) Plan now to address any ongoing Oracle Support considerations and regulatory compliance requirements. Based upon that information alone, you should have an EBS upgrade strategy and planning well underway.

3) Customizations got you worried? Expedite your next Oracle E-Business Suite upgrade – have Oracle identify all customizations, reduce un-needed customizations (EBS 12 has built-in many of your customizations) and during the upgrade keep all necessary customizations to run your business.

4) Migrating EBS to the cloud allows parallel migration and testing. Therefore no extra hardware purchases for the testing and upgrade. Business disruption is minimized. And, by moving to the cloud, this provides for smoother future upgrades that are based on your own timeline.

5) Oracle Experts will upgrade and run your EBS applications for you in the cloud. Free your IT resources to develop new services and work on projects that are critical to business innovation and competitiveness. Your IT resources will not be inundated with upgrade tasks!

     6) Reallocate precious IT dollars to other projects, eliminate CapEx costs.

7) Oracle minimizes business risk by having enterprise class cloud services under stringent SLAs designed to run your business applications for you such as:

a. Enterprise grade infrastructure

b. World-class security and identity management

c. Best practices in regulatory compliance: from classified federal gov’t standards, to healthcare HIPPA standards to meeting Financial Services requirements (PCI DSS)


Next Step: To help you upgrade and get to the cloud in the shortest period of  time, Oracle has a program called Oracle Upgrade Factory for Oracle E-Business Suite 12. It offers a unique approach, seamlessly bundling Managed Cloud Services and Oracle Consulting Services together for an entire Oracle E-Business Suite upgrade and migration to a managed private  cloud. Read the Oracle Upgrade Factory Solution Brief here.

Friday Jun 07, 2013

Upgrade Oracle E-Business Suite to the Cloud – How to Get There from Here!

Written by: Lisa Schwartz

Recently I was on a business trip in the New England area. Rather than use my phone for mapping instructions, I asked a local resident for directions to a nearby restaurant. The response was: “ya can’t git thar from heeyah.” (Translated: you can’t get there from here.) I loved the response and my curiosity was peaked. Surely there must be a way to get to my destination, right? Yes, but as our local resident implied, some roadmaps are more circuitous, and harder to follow than others.

It made me think of our enterprise application customers considering the cloud and now wanting answers to practical questions such as – “how do I get there from here? And, which of my applications are best suited for the cloud and what do I do next?”

For those customers that are currently on Oracle E-Business Suite 11.5.10 or below, there is a simple cloud roadmap. You really can get there from here, and more easily than managing it all in-house!

So How Do You Get There From Here?

Oracle has a program called Oracle Upgrade Factory for Oracle E-Business Suite 12. It offers a unique approach, seamlessly bundling Managed Cloud Services and Oracle Consulting Services together for an entire Oracle E-Business Suite upgrade and migration to a managed private  cloud. Read the Oracle Upgrade Factory Solution Brief here.

This will get you up and running in the cloud in the shortest period of time and with the least amount of overhead.

It starts with contacting a Managed Cloud Services representative who can share the Oracle Upgrade Factory Roadmap with you and arrange for a CEMLI (customization) inventory and analysis of your current E-Business Suite implementation.

Stay tuned  for part two of this blog on: “7 Good Reasons to Upgrade Your E-Business Suite to the cloud.”

Thursday May 23, 2013

How Toshiba survived the Tohoku Earthquake and Tsunami

What makes a cloud hero a “hero”? The first words that come to mind are innovation and achievement. Innovation by definition means “a new method, idea or product”. In the technology world it can mean this among many other things like implementing new ideas that can help you achieve business value or thinking “outside the box” when delivering exceptional service to your customers. In this next cloud hero’s case, both happen to be true.

Toshiba America Nuclear Energy Corporation (TANE) is the North American representative for Toshiba's global nuclear energy business. Established in 2008, TANE operates to provide North American customers with Toshiba's nuclear expertise gained from 50+ years engineering, constructing and operating nuclear power plants. TANE's mission is to provide advanced nuclear power plant technologies & services intended to ensure or improve safe, economical & reliable operations to these customers.

Being in the nuclear industry, disaster recovery and security are critical to the core of TANE's business. With mission critical applications running in the cloud, TANE needed to ensure that the cloud provider’s security strategy would meet their vigorous requirements.

Luckily, Oracle Managed Cloud Services had the answer. Oracle Managed Cloud Services provides it customers with the global scale and expertise that they need. Worldwide data centers, over 15,000 dedicated security service professionals and a defense in depth approach to security –are just a few of the many security features customers can expect. In addition, Oracle Managed Cloud Services adheres to all industry and global security and compliance standards. Another key point for Toshiba- who was challenged with being compliant with security regulations in their industry as well as local data security policies in Japan.

On March 3, 2011, a shocking surprise shook TANE and millions of Japanese residents to their core. The ensuing earthquake and tsunami had a profound impact on not only the Japanese people but on TANE specifically. Due to the earthquake’s timing (only two months prior to their implementation), TANE lost 80% or more of their resources. Oracle was able to step up and provide them the dedicated staff and resources they needed to ensure that they would be up and running within their tight project timeline of several months. Oracle Managed Cloud Services was able to get them up and running with their first Oracle JD Edwards instance in just 3 weeks.

Check out this video and learn how this Cloud Hero saved more than just their IT department.

Who is your cloud hero? Tweet us @OracleCloudZone and don't forget to use hashtag #cloudheroes.

To learn more about Oracle Managed Cloud Services, click here

To learn more about Toshiba, click here

Wednesday Apr 17, 2013

Red Robin Delivers More than Good Food with Oracle's Cloud

Red Robin Delivers More than Good Food with Oracle's Cloud.

Red Robin transforms business processes, drives better business results, and yields higher employee performance by deploying Oracle Fusion HCM, Oracle Fusion ERP, and Oracle Fusion SCM business applications with Oracle Managed Cloud Services.

Check out the video:

Tuesday Dec 18, 2012

Top Three Reasons to Move to the Cloud Before Your Next Upgrade

1) Reduced Cost - During major upgrades, most organizations typically need to replace or invest in extra hardware and other IT resources to support the upgrade. With the Cloud, this can become more of an Op-ex discussion. The flexibility and scalability of the cloud also allows for new business solution to be set up more quickly with the ability to scale IT resources to closely map to changing business requirements. . This enables more and faster innovation because you are spending money to focus on core business initiatives instead of setting up complex environments.

2) Reduced Risk- This is especially true when you are working with a cloud provider that possesses substantial in-house expertise. Oracle Managed Cloud Services has been hosting and managing customer’s business applications for over a decade and has help hundreds of customers upgrade and adopt new technologies faster and better. Customer have access to over 15,000 Oracle experts in operation centers around the world that can work around the clock and have direct access Oracle Development to optimize our customers’ upgrade experience.

3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite, PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized best practices and tools across the technology stack to accelerate the upgrade and migration with substantially reduced timelines and risk. And because the process is repeatable, customer stay more current on the latest releases, continuously taking advantage of the newest innovations – without the headache..

By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken care of.

Check out the video of this Managed Cloud Services customer to learn more about their experience.

Thursday Oct 04, 2012

Oracle Managed Cloud Services - gain more from your Oracle investments

Oracle Managed Cloud Services delivers enterprise-grade, end-to-end managed cloud services across Oracle's portfolio of business applications, middleware, database, and hardware technologies. Organizations can deploy solutions according to their own specific needs and budget, and decide where applications are hosted.

Oracle can manage applications at customer sites, through Oracle's partners, or at one of Oracle’s data centers. Organizations can also choose a hybrid model for different elements of the IT environment, and move back and forth over time as strategy or requirements change. Options include

  • Oracle Applications on demand. Leverage any Oracle application, hosted and managed by Oracle.
  • Oracle Technology on demand. A set of end-to-end managed services for Oracle Engineered Systems and Oracle’s technology platform, including infrastructure (servers and storage), database, virtualization, operating system, and middleware.

In addition, with Oracle managed cloud services, your systems and data are secure and protected at every layer. Managed Cloud Services has extensive global expertise, best practice security and regulatory compliance , and standard operating processes that will ensure your data and business critical information is safe.

Oracle Managed Cloud Services helps you leverage Oracle’s years of experience so you can better focus and direct your resources.

Let Oracle Cloud Services build and manage your cloud for you while you focus on driving your business forward.

Learn more at:


Official Oracle cloud blog.

Oracle offers customers the broadest choice of cloud solutions to simplify IT and power innovation.

Stay Connected



« April 2014