Tuesday Aug 19, 2014

Managed Cloud Services Wins Another Prestigious Industry Award

Over the last 90 days, Oracle Managed Cloud Services has been the proud recipient of TWO prestigious industry awards for service excellence and customer value leadership

The most recent award is last month's 2014 Frost & Sullivan Best Practice Award - North America Managed Cloud Customer Value Leadership Award, which rated Oracle Managed Cloud Services as the clear leader versus other providers; Managed Cloud received an "exceptional" rating in 9 of 10 evaluation categories.  The research report  is an excellent look at our industry and what is valued by cloud customers looking for a managed solution.  

In April, Managed Cloud was a repeat winner of the Outsourcing Excellence Award - 2014 Outsourcing Excellence Award - Best ITO Infrastructure (Sony Computer Entertainment America).  Last year we won the award for Best Cloud: 2013 Outsourcing Excellence Award - Best Cloud (Take-Two Interactive)

 These awards are a great testimony of the transformation of Managed Cloud Services to a true Cloud-based business and a strategic and relevant part of the Oracle Cloud Solutions portfolio.  Frost & Sullivan, in particular, recognizes our vision and our capability of successfully managing business transactions in the cloud.

Friday Aug 15, 2014

Cloud Odyssey: A Hero's Quest Wins Two Telly Awards!

Cloud Odyssey: A Hero's Quest is a sci-fi movie experience that shows you the key success factors for guiding your own journey to the cloud.   The movie shows the journey to a mysterious cloud planet, as a metaphor to YOUR journey to the cloud.

And now, Cloud Odyssey: A Hero's Quest! receives 2 Telly awards in the categories 1) Motivational and 2) Use of Animation. This is truly an honor to be recognized in the company of so many outstanding entries from a wide range of major players, including Disney, Coca-Cola, NBC, Discovery...Kudos to the Cloud Odyssey team!

Thursday Jul 31, 2014

Cut Yourself a Break: Get a Social Management Platform

If you’re a community manager who’s publishing, monitoring, engaging, and analyzing communities on multiple social networks manually and individually, you need a hug.  We’re sure you’re getting by just fine, because you’re a typical superstar CM that possesses multi-disciplinary skills. But at what point do you cut yourself a break and let a social management platform preserve your sanity?[Read More]

Wednesday Jul 23, 2014

Identity Management in the Cloud – Leverage New Whitepaper to Learn About this Important Topic

IT security and access management have never been greater challenges. These new challenges can’t be solved with yesterday’s user access models. To mitigate risk and control costs, comprehensive Identity Management solutions, designed for today’s diverse computing environments and mobile workforce, are taking center stage. With so much at risk, it’s no wonder that this new, hot topic is occupying a top position on every CIO’s security agenda. Gail Coury, VP Risk Management, Oracle Managed Cloud Services has written a whitepaper entitled “A High-Level Guide to Effective Identity Management in the Cloud.” This paper helps CIOs explore the options so that they can better formulate the right Identity Management strategy for their company today and in the future.

Read the whitepaper.

Tuesday Jul 22, 2014

Introducing Data as a Service!

Written by Carli Visser. 

It’s no surprise that businesses today are turning to data to get smarter about their customers. In many ways it has become the currency of choice for businesses looking to navigate the complexities of today’s highly fragmented and information driven economy. As a result, businesses are collecting real-time insights faster than ever while upending Moore’s Law as the number of channels grows exponentially.

And while data has become a must have for businesses of all stripes, the ability to convert this type of intelligence into competitive advantages -- filing the holes where a company’s knowledge needs to be supplemented -- still remains a cumbersome process. 

So what’s the next logical step for businesses looking to leverage the growing volume and variety of data available to them? Enter Oracle’s Data as a Service (DaaS) for Business.

At its core, DaaS for Business promises to change the way organizations think about data as a competitive advantage for their business. Through these data services, DaaS can serve as a central point to source, manage and provide data to any business user. Think of it as the Grand Central Terminal for all your data needs. Much like any other enterprise solution that is available to businesses in the marketplace, the timing and need for this type of service is long over due.

Oracle’s DaaS features a suite of offerings that can help decision makers fine tune and focus their marketing and social efforts with better insights from data. Future data offerings will be targeted at sales, talent acquisition and for solving more verticalized needs.

What do businesses stand to gain with DaaS?
  1. Data that is portable and connected….
  2. Eliminating the hurdles and speeding up data adoption…
  3. Transparent and trusted…
  4. Connected cross channel data…
  5. Scale, depth and accuracy…
  6. Unique audience insights…
  7. Easy access and action…

This is just the tip of the iceberg in what DaaS can do for your business. The collection of data is half the battle when it comes to gaining any advantage over your competitors. Putting that data into action closes that loop. After all, data at rest tends to remain at rest.

You can learn more about Oracle DaaS by reading today's press release or by viewing the launch webcast.

Oracle Managed Cloud Services Earns Elite Status for Federal Deployments

Oracle Corp. has been approved to deliver a sophisticated new type of highly secure managed cloud services to federal customers that will help them rapidly and confidently comply with "Federal Cloud First" initiatives.

Three federal agencies - the Department of Defense, Department of Homeland Security, and General Services Administration - plus an outside company, participated in the rigorous review of solutions from technology vendors.  Having met those stringent requirements, Oracle's Managed Cloud Services was granted provisional authority to operate under the federal Risk and Authorization Management Program, or FedRAMP.

This new status makes Oracle Managed Cloud Services the first private-cloud services provider to be given authority to offer federal customers a Platform as a Service (PaaS) offering using a hybrid-cloud environment encompassing both private cloud and community cloud.

Because Oracle's advanced cloud-computing technology allows it to offer a single-tenant model dedicated to U.S. government customers, and because Oracle Managed Cloud Services has earned the FedRAMP authorization, those departments and agencies can rapidly transition to a managed private government cloud.

"Oracle is committed to protecting the information assets and sensitive data of our U.S. Government customers," said Gail Coury, Vice President of Risk Management for Oracle Managed Cloud Services.  "Our FedRAMP provisional authorization exemplifies our continuing commitment to helping our U.S. Government customers satisfy their security requirements."

In that context, the FedRAMP provisional authorization becomes "a critical milestone in Oracle's efforts to implement and deploy secure private-cloud environments to our U.S. Government customers and partners," said Rick Cirigliano, Vice President of Public Sector for Oracle Managed Cloud Services.  "This provisional authorization adds a great deal of leverage to agencies in their efforts to comply with Federal Cloud First and Shared First Initiatives."

Oracle Managed Cloud Services gives its U. S. Government customers access to a full range of services for both software and hardware, including infrastructure, platform, and Oracle applications as well as certain approved third party applications.  These managed services include applications such as ERP, CRM, and HCM; hardware and facilities setup/configuration; application management, testing, monitoring and patching; as well as incident management and problem resolution, technical and functional service desk, point upgrades, security, and disaster recovery.

FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.

FedRAMP uses a "do once, use many" approach to security assessments, thereby saving time and cost while providing full security transparency.

FedRAMP's primary governance group consists of the CIOs of the Departments of Defense and Homeland Security and the GSA.  More information about the FedRAMP program can be found at http://www.fedramp.gov.

Monday Jul 14, 2014

Why More (Cloud Applications) Really Is Better

It doesn’t matter that I’ve done it a dozen times before. I am still amazed at how easy it is to submit a claim for out-of-network expenses through my health insurance provider. I log onto their web site, enter information from the physician’s statement, hit submit, and the money is in my bank account three days later. When my husband suggested that we switch to his health plan to save some money, I refused. I simply can’t go back to the days of printing claim forms, scanning receipts and faxing in documentation.  Like everyone else, I want speed and simplicity. With two kids, a horse, and 2 spoiled dogs to take care of, can you blame me?

Today, people expect that digital experience. For many companies, cloud applications offer a quick on-ramp to a digital way of doing business. For example, you can find highly qualified candidates faster through social recruiting. You can target messages and promotions to individual customers with cross-channel marketing. You can use a mobile device to generate a quote for your customer while you’re meeting with them.

So far, most companies rely on cloud applications to address a specific business opportunity. Eventually, though, you’ll want to integrate these cloud applications into a larger process. Let’s say you’d like to recruit sales people who have a greater likelihood of becoming high performers. You’d need to identify your current top sales performers, create a “top sales performer” profile, recruit people based on that profile, and then measure how they perform. This is no longer just about social recruiting. It involves sales, HR, talent management, and finance.

Think back to my claims processing example. I’m no health care expert, but I know that level of service requires different systems working together – including the customer portal, provider database, claims processing, benefits tracking, reimbursements and accounting. It also requires master data management, security, analytics, and integration.

At Oracle, we say we have more enterprise cloud applications than anyone else does. But what does that really mean? It means that we think business needs both speed AND standardization. You get speed and innovation by adding cloud modules to your existing on premise portfolio. When you’re ready, you also get the benefit of standardization by migrating core transaction systems to the cloud as well. Our core Fusion cloud applications for CRM, HR, ERP and SCM all share a single data model, single sign-on, business intelligence and integration framework.

So the next time you’re caught in vendor hype over the cloud (mea culpa, we’re all guilty of this), think about everything that goes into making an exceptional business experience. It’s a combination of rapid innovation AND standardization.

Thursday Jul 03, 2014

The CIO Identity Crisis- Can Cloud and Innovation Fix it?

written by: Shiena Avila

Live Webcast
Tuesday, July 8, 2014
1:00 PM PT/4:00 PM ET

The simple fact is this: the emergence of cloud has fundamentally changed the role of the CIO; making job descriptions obsolete, altering organizational structures and changing the benchmarks of success.

How can CIOs effectively make the transition from "keepers of the technology" to "chief innovators?" How can a managed cloud solution help them regain control of this new, multi-sourced environment and all the business insight it brings?

Register to learn about:
•    What is the Cloud? What is the industry's definition?
•    How do I, as a CIO, take something that I have less and less control over and make it strategic?
•    How does the CIO leverage this transformation to gain a seat in the Executive Committee or the Board Room?
Click here to register today!

Featured Speaker:

Tom Fisher
CIO, Oracle Cloud Services

Hosted by:

Friday Jun 27, 2014

Questions You Should Ask Your Cloud Provider

By Mike Vilimek


The shift from complex and costly on-premise business software to flexible and more cost-effective cloud solutions is not only underway, it’s inevitable. The business advantages both in terms of cost and functionality are simple too great to ignore. Whether it’s HCM, ERP, or CX, businesses will continue to shift away from managing on-premise versions of these systems to cloud solutions. But are all cloud solutions the same?

[Read More]

Thursday Jun 26, 2014

ICYMI...Oracle Cloud at Cloud Expo NYC

In case you missed it, the Oracle Cloud Solutions team had a significant presence at this month's Cloud Expo conference in New York City. As a Platinum Sponsor of this year's conference, not only did Sandra Cheevers deliver the Day Two keynote about Cloud Odyssey which chronicles a journey to private cloud, but Marty Gubar also presented a general session on Oracle's Big Data strategy. Oracle's cloud strategy and offerings were also well represented through a host of technical sessions and our demo booth.

As in previous years, there was a very good turnout for the conference not only with respect to attendees, but also from a vendor perspective. Something I've noticed at each Cloud Expo I've attended, and this year was no exception, is that the level of understanding of Cloud within the collective audience had increased over the previous year. In other words, I'm coming across fewer and fewer Cloud "newbies" at these events than in years past. It seems to me the average Cloud Expo attendee has moved on from basic concepts and is now more interested in what's coming next in the Cloud. It shouldn't come as a total shock since Cloud computing has been a hot topic for years and unless you've been hiding under a rock, you're bound to have been exposed to Cloud in your professional or personal lives.

While most people have a general understanding of what cloud computing is and what it can/can't do, many organizations are still trying to come to grips with how to best take advantage of the Cloud in an effective and economical way. You see, there is no shortage of potential and promise with respect to the benefits that Cloud can deliver, but it's the realization of those benefits that is still proving to be so elusive for many. There are new cloud technologies and strategies that are being developed every year and I'll be the first to acknowledge it's not all just coming from Oracle. After all, hearing different perspectives and about different cloud experiences can only broaden one's horizons. That's why conferences like Cloud Expo are as beneficial as ever, whether you're just getting started with cloud computing or even if you consider yourself to be an expert in Cloud.

Stay tuned to this blog to hear about upcoming Oracle and third party Cloud events where Oracle Cloud Solutions will be next. We could be coming to a city near you and we'll hope to see you there. Until then, here's a few pics of Oracle Cloud Solutions @ Cloud Expo...enjoy!

Tuesday Jun 03, 2014

Oracle Cloud Solutions @ Cloud Expo East (June 10-12)

Oracle is proud to be the Platinum Sponsor at next week's Cloud Expo East (June 10-12) at the Javits Center in New York City.  This is the fourth consecutive year Oracle has sponsored Cloud Expo. As in years past, Oracle has a full schedule of sessions shown below. We'd love to have you be our guest at Cloud Expo East and have you attend one of our sessions and hear more about our thought leadership and leading solutions in the Cloud and Big Data. We'll also have booth #207, so please stop by and see a demo of many of our cloud offerings.

Date  Time  Session Title  Track  Room
Tuesday, June 10 4:40 pm - 5:15 pm Top 5 Best Practices for your Application Platform As a Service Cloud Business and the API Economy | Deploying the Cloud 1A12
Wednesday, June 11 9:10 am - 10:10 am Cloud Odyssey:  A Hero’s Quest All Tracks (Keynote) 1A06
Wednesday, June 11 10:15 am - 10:45 am Big Data Management System: Smart SQL Processing Across Hadoop and Your Data Warehouse All Tracks (General Session) 1A06
Wednesday, June 11 2:50 pm - 3:25 pm Plug into the Cloud: Your Blueprint to Database as a Service Mobile | Hot Topics 1A10
Wednesday, June 11 2:50 pm - 3:25 pm From Supply-led to Demand-led: Lead Your IT to Better Serve Your Users Cloud Business and the API Economy | Deploying the Cloud 1A12
Thursday, June 12 2:50 pm - 3:25 pm Reduce Complexity and Accelerate Innovation with IaaS and PaaS Cloud Business and the API Economy | Deploying the Cloud 1A12

At Cloud Expo East, you'll get to learn about and experience the latest in Cloud and Big Data. If you don't have a pass to Cloud Expo, no problem. Oracle is giving away FREE VIP Gold Passes! We would love to have you attend Cloud Expo on us. Just go to Oracle's Cloud Expo 2014 event registration page and follow the instructions for a complimentary pass.

Stay tuned to this blog and follow us on Twitter (@OracleCloudZone) during and after Cloud Expo for more insight and observations about this year's conference.

Monday May 05, 2014

IDC Flash Discusses the Oracle Cloud Analyst Summit

Last week on this same blog, I wrote about some of the key take-aways from the recent Oracle Cloud Analyst Summit.  As a quick follow-up to that blog post, I wanted to share a link to an IDC Flash providing IDC's observations and assessment of Oracle’s progress and plans for cloud computing after attending the Summit on March 6.  Like last time, I’ve listed a few excerpts from the research note below:

“...Oracle seeks to move its entire portfolio to a dual delivery approach where the same technology is offered in both public and private clouds. This dual strategy is aimed at being minimally disruptive to Oracle's enterprise customer base.”

“Oracle has the opportunity to be the one-stop shop in cloud that it has become in traditional software if it executes well, with the breadth of its SaaS portfolio being one of Oracle's key differentiators.”

“...[Oracle Database Multitenant] will be persisted to Oracle's DBaaS, a significant advantage for supporting enterprise customers that feel they need the elasticity of operating one or many tenants in the same database but require physical or virtual isolation.”

“IDC is finally seeing a clearer and more complete vision of overall cloud computing emerge out of Oracle, with a high level of investment backing it.”

Obviously, a few hand-picked quotes doesn't tell the full story. If you want hear IDC’s full perspective on Oracle’s cloud strategy, click on the following link to access the complete research note: Oracle Cloud Analyst Summit, March 2014: Getting Closer to "Complete".

Monday Apr 21, 2014

Take-Aways from the Oracle Cloud Analyst Summit

Every year, Oracle's product strategy, development and marketing teams spend a considerable amount of time with members of the analyst community. Even though these teams have continuous dialogues with individual customers and customer advisory boards (CABs), the fact remains that IT research analysts and consultants play an important role by providing valuable insight on industry trends and opportunities and expert advice on business strategy. Such was the case this past March when Oracle invited twenty of the most influential analysts covering Cloud to Indian Wells, CA for an Oracle Cloud Analyst Summit.  During the summit, key Oracle executives discussed the latest additions to the Oracle Cloud Solutions portfolio and provided updates on our product strategy and roadmap.  The gathering was also the perfect forum to hear what analysts thought about Oracle’s vision and execution plans for addressing the cloud computing market.

While not all of the details of the summit are available or suitable for sharing publically, I want to share with you some of the analyst sentiment that came out during and after the event. First, here’s a Storified selection of analyst tweets that were posted during the summit.

There were also several blog postings and research notes as well. For example, Holger Mueller from Constellation Research posted Progress Report: Good Cloud Progress At Oracle, and a two step program to his blog.  I encourage you to read his blog posting because it’s quite interesting and insightful, but for those of you short on time, here’s a few excerpts worth noting:

  • “First of all there can be no question after this day, that Oracle is and remains committed to the cloud.”
  • “Six months after checking in with Oracle at OpenWorld, there has been good progress across the board for the cloud products. There is still a lot of road to cover though...But 2014 should be the year where it all comes together for Oracle.”
  • “Given Oracle’s large install base for its database we expect a lot of interest of existing customers for the Database-as-a-Service (DBaaS) offering. Having an 11gR2 or 12c database readily available to you, with the option of having it fully managed by Oracle is certainly an attractive value proposition for Oracle DBMS customers.”
  • “The DNA of Oracle’s SaaS products remains compelling – with its foundations on top of Oracle Social Network and a pretty good mobile architecture. User interfaces are now compelling to use – and it’s good to see executives – from (Thomas) Kurian down – demo the software themselves.”
[Read More]

Friday Apr 18, 2014

You Are Not Even Wrong About the Cloud - Part 4

This series of blogs has been exploring several aspects of Cloud computing which have the difficult property of orthogonality – a characteristic where two aspects of Cloud computing which would seem to work together actually follow separate and sometimes divergent paths. The tangible result of this orthogonality is difficulty coming up with an accurate assessment for a Cloud computing offering, since these multiple areas are not easily resolved into a simple value proposition. The last area in this brief list revolves around cost.

There is a widespread belief that Cloud computing means that IT will cost less. Through the magic of Cloud, the IT budget will shrink while still delivering everything your organization wants and needs. Some people justify this belief with the idea that buying in bulk gives Cloud vendors a cost advantage which they can pass on to their customers. You know – give it away and make it up in volume.

But, unfortunately, the reality is a bit different. Although Cloud vendors probably do get a better discount than individual customers, they still have to make margin themselves, which usually exceeds their lower cost advantage in one stroke.

Cloud vendors can reduce costs, though, by making it easier for them to scale the number of different distinct customer environments they can support with a smaller number of IT staff. There is no real magic in this – Cloud vendors use automation as one of the key ways to achieve this benefit.

[Read More]

Monday Apr 14, 2014

Integration between Cloud and On-Premise Information Systems

As cloud computing becomes an essential aspect of business operations there is a pressing need to integrate cloud applications with on-premises applications. Organizations need to be able to quickly, easily, and efficiently integrate their on-premise business applications with new software as a service (SaaS) cloud applications. Cloud data and functions often must be shared with on-premise information systems. Similarly, private clouds that depend on local data often need to feed that data to cloud-based applications.

Unfortunately, application programming interfaces (APIs) differ greatly from one cloud app to another. Each vendor enforces its own mechanisms for security, message delivery, metadata definitions, query criteria, object semantics, and object schema. It is helpful to have a universal way to mask these technical details and enforce consistency at a logical level.

While many enterprises have committed some level of investment to the cloud, most of these organizations have to deal with on-premise systems as well—or fuse data among cloud applications. Oracle Fusion Middleware includes one set of integration tools to streamline all of these integration scenarios, with direct and interchangeable connections to cloud, on-premise, and legacy systems. For example, Oracle SOA Suite includes adapters to connect on-premise applications to Salesforce and RightNow, along with a software development kit to create custom integrations with other cloud applications.

Oracle SOA Suite accommodates all types of information systems, deployment models, SaaS vendors, and Platform as a Service (PaaS) infrastructure, anchored by a cohesive set of tools for development, management, security, and governance. Along with other components of the Oracle Fusion Middleware family, it is the hub to integrate on-premises and cloud-based services through one cohesive middleware layer. A unified integration approach between on-premises and cloud applications reduces the time, cost and complexity of application integration projects. It also lowers total cost of ownership by simplifying integration, consolidating toolkits, and reducing maintenance costs. To learn more about Oracle SOA Suite visit us: Simplifying Cloud Integration

Spend a day in the cloud with Oracle to understand how you can revolutionize your IT with simplifying cloud and on-premise integration. 


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