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Oracle IoT Cloud Helps VINCI Facilities Deliver Better Service

VINCI Facilities is a major facilities management player in Europe with 8,000 employees working in over 18 countries. They offer a range of customized solutions for technical maintenance and service management activities, from single service provisioning to integrated facility management for all types of premises.

When they needed to reduce maintenance costs and provide a new customer portal for interaction between their customers and staff, they turned to Oracle IoT Cloud. Oracle IoT Cloud enables them to gather and monitor real-time data about their assets and deliver exceptional value to their customers.

The new IoT Cloud platform allows VINCI Facilities to enable remote monitoring of office equipment and gives them a platform to analyze sensor data in real-time and display the results in a comprehensive dashboard visualization. By analyzing the observed data, the platform automatically creates service requests in Oracle Service Cloud, helping optimize repair time and improve workforce utilization.

Hear Anne Nguyen, Digital Transformation Manager at VINCI Facilities, describe their transformational journey and how Oracle IoT Cloud helped them reinvent their business model.

To learn more about how Oracle IoT Cloud can help your organization, visit cloud.oracle.com/iot.