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  • September 11, 2019

#OOW19: Focus on Customer Sessions this Oracle OpenWorld

Oracle OpenWorld 2019 provides a unique opportunity for all of us to learn. Learn about Oracle Cloud services, strategic direction, key trends in the industry, product use cases, and such. But perhaps more than anything else, it provides us an opportunity to learn from our peers – learn from organizations who may be facing similar industry challenges or are guided by similar innovation goals or are looking to drive transformation or deliver/meet unique business needs.

This Oracle OpenWorld plan to spend some time learning from your peers. We are very excited to have a slew of sessions featuring customer organizations including, Banco Daycoval, Exelon, FedEx, HSBC, Honeywell, Telefonica SA, Tokyo Gas, University of Adelaide, among others. For convenience, I have curated a list of sessions where you will hear first-hand from Oracle Digital Assistant customers and get to hear about their use cases, business goals, results achieved and best practices that may be of interest to you.

Monday, September 16, 2019

PRO5704: Why Chatbots Fail: 10 Common Mistakes Developing a Digital Assistant (Chatbot)

1:15 a.m. - 12:00 p.m. | Moscone West - Room 2024B

CON5620: Design Your Own Digital Assistant and Chatbot Conversations

1:45 p.m. - 2:30 p.m. | Moscone South - Room 159A

DEV5644: Oracle Digital Assistant Architecture Patterns and Design Practices

6:00 p.m. - 6:45 p.m. | Moscone South - Room 303

Tuesday, September 17, 2019

GEN5607: Oracle Speaks: Conversational AI for Enterprise Apps with a Chatbot Assistant
1:45 p.m. - 2:30 p.m. | Moscone South - Room 209

CON5609: Explore Oracle Digital Assistant Channels, Client SDKs, and Messaging Services
5:15 p.m. - 6:00 p.m. | Moscone South - Room 151B

Wednesday, September 18, 2019

GEN6040: Extend Oracle SaaS and Design New Experiences with Intelligent Automation
11:15 a.m. - 12:00 p.m. | Moscone South - Room 207/208

CAS5610: Oracle Digital Assistant Customer Panel
3:45 p.m. - 4:30 p.m. | Moscone South - Room 151B

CON5616: Five Crucial Ways Oracle Digital Assistant Will Transform Your Enterprise Applications
4:45 p.m. - 5:30 p.m. | Moscone South - Room 151B

You may want to pre-register for some or all of these sessions by adding to your Schedule Builder today. And, do keep bit.ly/ODA_OOW19 handy on your devices so you can look at what’s ahead wherever, whenever. For a snapshot of what to expect, check out my previous blog post. The team is also planning to drive updates via social channels so be sure to join in on the conversation using #OOW19 #OracleAssistant. Oh, and one final tip – you may want to wear some comfortable shoes! See you soon at Oracle OpenWorld!

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