Businesses today are leveraging chatbots to interact with their customers via natural conversations. Adoption of this cognitive technology is having a strong impact on the way customers perceive and interact with businesses across many industries including finance, retail and hospitality.
Chatbots are essentially computer programs leveraging Artificial Intelligence (AI) and Natural Language Processing (NLP) models to have natural conversations with end users. Creating, managing and deploying such sophisticated models from scratch might seem to be complex. However, with cloud based chatbot development platforms, creating and managing chatbots requires little or no coding.
For example, Oracle Intelligent Bot enables you to build a context-aware chatbot declaratively with a few simple clicks. Watch this video to see how easy it is to build a chatbot without any coding.
For a free trial of Oracle Intelligent Bot (part of Oracle Autonomous Mobile Cloud), visit cloud.oracle.com/tryit.