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  • December 24, 2013

ACE Director Discusses Oracle AppAdvantage Use Case for Improved User Experience

Author: Debra Lilley, ACE Director

Oracle AppAdvantage is about understanding
the gains an Oracle applications customer can derive by using some or all of
the Fusion Middleware stack. One of the areas where we are seeing a lot of
adoption is being driven by mobile, not only to access your applications on the
go but in a more simplified and easier to use experience for perhaps the casual
user.

There is no better example of how this
adoption can work than in Oracle’s own applications. If you attended Open World
you would have seen the simplified UI that is the main enhancements of Fusion Applications Release 7. The Oracle user experience team have done phenomenal work
understanding how users can benefit from a springboard entry into their
applications. All of the simplified UI is written using ADF mobile.

However it is not only Fusion Applications
that can benefit from these enhancements and the example I want to talk about
is PeopleSoft Campus Solutions. I was once a PeopleSoft user (emphasis on the
once) and I experienced first-hand where simplified UI would be great the
casual user. In 2008 my daughter was at her first year of university and had
gone to Australia for a placement year where she did an internship with the
Australian Outward Bound. Her first trip into the Bush
coincided with the day that the first-year exams results were available online,
however she did not have Internet access. She rang me and talked me through the
access process to her University system (no comments about security please).
When I logged onto the system it said welcome to Oracle, and then the next
click took me into the PeopleSoft homepage, and even at this point I thought the
harmonisation post acquisition not being complete was a missed point, simple
but something that good user experience will avoid. Anyway, back to the story.
I eventually navigated through the system and finally found her results and am
glad to say she passed. This process took quite a while because the navigation
meant I had to go through her account and drill down into her modules and then
drill down into the exam results.

But things move on and last year I had the
honour of being a keynote speaker at the higher education user group
international conference in London and I listened to the Oracle
executive explain plans for the next release that would include a simplified UI
or kiosk type entry point into campus solutions. I was able to explain more
about how this would work by demoing the release’s even simplified UI for Fusion
Applications on my tablet. And as was expected the audience liked what they
saw. This springboard entry point is now available in production and there is
lots more information available for campus solution users.

In this AppAdvantage example, Oracle have
added or enhanced an existing application using the Fusion Middleware stack, in
this case ADF mobile. Is there a process that your organisation would benefit
from being simplified, available from a kiosk, or on a mobile device? Not only
can you use ADF mobile with your application but the UX team have shared their
design patterns that they developed with all developers including yours through
OTN. This will ensure
that you can quickly develop applications that not only can be deployed across
multiple devices using the ADF framework but have the same look and feel as the
Oracle applications thanks to their considerable investment in what works best
for users.

Has your organisation created any
simplified UI with your applications? If so share your story with other readers
of this blog. And participate in my survey on this topic.

About the Author:

Debra
Lilley, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate
and ACE Director.

Lilley has
18 years experience with Oracle Applications, with E Business Suite since
9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director.
She has spoken at over 100 conferences worldwide and posts at
debrasoraclethoughts.

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